Melissa Young Email and Phone Number
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With a track record of leading dozens of successful projects across diverse industries, I've mastered the art of turning strategic vision into reality. I do this through quickly building relationships, identifying opportunities for improvement, and collaborating with others to solve problems and leverage best practices. I have 14+ years of experience, including 6 years of executive experience, coupled with a Masters in Industrial Organizational Psychology. Through my strategic insight, I have led organizations to some amazing results including: • achieved the Great Place to Work certification through implementation of employee centric programs, including a 4-day workweek• attained 97% client retention of 50+ consulting clients and increased revenue through upselling of services • coached, trained, and developed leaders at various levels in the organization, including selection and development of CEO successors • administered cognitive ability tests for the NFL draft• implemented software platforms resulting in process improvement such as 45% decrease of benefits administrative time, a 30% decrease of payroll errors, 29% increase of timely performance appraisal completionsKey skills that I love to use in my work:- Innovation - Communication - Relationship Building- Strategic Planning and Execution- Professional Development & Learning - Process Improvement- Data-Driven Decision Making- Cross-Functional Collaboration- Project ManagementFor my fellow assessment junkies, here are some of my results:- Myers-Briggs: ENTJ (extraversion, intuition, thinkng, judging) - Strengthfinders: individualization, communication, arranger, self-assurance, activator- Working Genius: discernment, tenacity My goal is to improve the lives of others through helping individuals and organizations achieve their goals and become 1% better each day. In my free time, I absolutely love to travel, play on a recreational volleyball team, read vicariously, and enjoy walking my Boston Terrier. Let’s connect and explore how we can work together!
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Senior Manager, Culture CoachingGreat Place To Work UsGalesburg, Il, Us -
Chief Human Resources OfficerG&M Distributors, Inc. Oct 2021 - Aug 2024Galesburg, Illinois, United StatesRegional beverage/snack distributor, in 24 counties. Suppliers include Anheuser-Busch, E.J. Gallo Winery etc. Key member of a 5-person C-Suite Leadership Team responsible for 125+ people across 2 separate sites.- Conducted 1-on-1 coaching with 20+ managers, utilized cross training, 360 degree feedback, personality assessments & external trainings (i.e. Toastmasters) to support growth and development - Deployed HRIS system’s (iSolved) full functionality with minimal cost to company: Cut payroll errors by 30% with remote employee self-service timekeeping process; Reduced benefit administration processing time by 45% with online enrollment; Saved 2.5 days per year by launching online onboarding documentation before orientation - Company was awarded the Great Place to Work in 2023 from greatplacetowork.com. Initiated idea, proactively researched/coordinated submission, organized surveys/action plans in line with award rules.- Led 20+ strategic quarterly & annual planning sessions with divisional management teams (15+ people) utilizing the EOS methodology, ensuring performance objectives were in line with organizational goals- Developed/implemented strategies which aligned with corporate business objectives:- Increased recruitment metrics by implementing new strategies e.g. texting, referral bonuses- Improved new hire results by establishing a customer service & selling skills training program- Coordinated company-wide move to a 4-day week resulting in employee engagement/retention- Obtained a below market 0-2% increase in health insurance costs year over year while maintaining best of class benefits for employees via collaboration with external health insurance brokers and internal stakeholders (e.g. CFO, President) -
Director Of Human ResourcesG&M Distributors, Inc. Jul 2018 - Oct 2021Galesburg, Illinois, United States- Increased application rates by 30% & reduced talent acquisition admin. by 20% by implementing an applicant tracking system (ATS) which enabled recruitment to be systemized- Created/delivered training for 15 new managers (supervisory procedures/process & soft skills) - Established policies, communications, engagement strategy, & work models during Covid-19 that enabled seamless continuity of operations - Increased overall workforce wellness through organizing events such as healthy luncheons, on site chair massages, financial literacy training, and walking breaks led by the wellness committee - Oversaw recruitment, hiring, onboarding & training of 20-40 new hires per year -
Senior Professional Development SpecialistPortfolio Recovery Associates, Inc. May 2012 - Aug 2014Norfolk, Virginia AreaGlobal financial services company specializing in debt collection/ recovery services. - Identified and developed 12 high potential leaders via talent assessments & directed conversations with executives for a pool of 160+ management professionals - Led Insights Discovery workshops for 55 managers increasing communication, teamwork, & people skills - Created, delivered & monitored leadership development plans for viable CEO successors- Trained 700+ supervisors to deliver data-driven/growth-focused performance reviews using SuccessFactors, strengthening employee productivity significantly- Improved on-time performance appraisals submission rates by 30% during 1st year rollout of new system - Increased new hire productivity by 35% by training 100+ managers to conduct behavioral based interviews resulting in increased quality of hires -
Recreation SpecialistUnited States Department Of Defense Aug 2011 - Mar 2012Stuttgart, Baden-Württemberg, GermanyCustomer facing role (craft store & custom picture framing service) serving 800+ soldiers & their families. -
Talent Development ConsultantBlue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Aug 2008 - May 2011Greater Chicago AreaHealth Care Service Corporation, largest customer-owned health insurer in the USA, serving 4 states.- Created and mentored 83 leaders through Leadership Development program- Led 50+ strategic focus groups (10+ people), 1-on-1 interviews, train-the-trainer sessions & team meetings- Recognized for improving the Mentorship Program by improving mentor matching via assessments -
Learning And Development SpecialistBlue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Sep 2007 - Aug 2008Greater Chicago Area- Saved $100,000+ in recurring annual vendor costs by creating new hire customer service training- Piloted the delivery of a 1-day training for 2000+ customer service representatives by leading train-the-trainer sessions and monitoring classroom training sessions -
ConsultantWonderlic, Inc. Sep 2005 - Sep 2007Greater Chicago AreaCompany specializing in employee assessment & testing solutions.- Increased company revenue through promotion of add-on services building on 50+ client relationships - Improved candidate selection by integrating pre-employment testing saving both time & money - Head hunted to consult with top clients e.g. 2006 NFL draft cognitive ability testing -
Survey AdministratorWonderlic Oct 2005 - Sep 2006- Significantly improved employee engagement by proactively connecting with client HR depts to define needs and surveys (new hires, exit & employee opinions) - Selected by senior management to lead high-profile client accounts e.g. Humana (medical insurance)- Spearheaded initiative to streamline survey/candidate selection depts to improve client experience
Melissa Young Skills
Melissa Young Education Details
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Magna Cum Laude -
Magna Cum Laude
Frequently Asked Questions about Melissa Young
What company does Melissa Young work for?
Melissa Young works for Great Place To Work Us
What is Melissa Young's role at the current company?
Melissa Young's current role is Senior Manager, Culture Coaching.
What is Melissa Young's email address?
Melissa Young's email address is me****@****ist.com
What schools did Melissa Young attend?
Melissa Young attended The Chicago School Of Professional Psychology, Bradley University.
What skills is Melissa Young known for?
Melissa Young has skills like Performance Management, Organizational Development, Talent Management, Training, Leadership Development, Employee Engagement, Instructional Design, Employee Relations, Coaching, Leadership, Project Management, Talent Acquisition.
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Melissa Y.
Executive Professional | Senior Product Manager | Volunteer | Strategy Liasion For NonprofitDublin, Oh -
Melissa Young
Seattle, Wa3gmail.com, pmi-worldwide.com, facebook.com2 +120644XXXXX
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Melissa Young
Founder | Ceo | Innovator | Policy | Research | Systems Change | Strategy | Mom | Catalyzing A More Just World | @Melissa-Young.Bsky.SocialChicago, Il -
Melissa Young
Insurance & Risk Management Leader | Championing Innovation, Process Optimization, And People-Centered Automation To Drive Client SuccessWashington Dc-Baltimore Area -
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