⦁ Daily inventory & ordering of groceries, planning and distributing stocking duties.⦁ Organization of groceries for improved sales.⦁ Introduction of more organic & local products to increase sales & customer satisfaction.⦁ Established and maintained working relationships with multiple grocery & drink distributors in the San Francisco Bay Area to supply produce store needs.⦁ Random and frequent shopping runs to Target, OfficeMax, Office Depot, Post Office, Safeway, Costco, Pitco and Restaurant Depot.⦁ Facilitated in the relocation of a grocery produce market in San Francisco ie administrative paperwork pertaining to all water, electric, phone services, credit card/EBT services & city documents such as permits and registration.⦁ Administrative work such as phone, fax, copying and word processing as it pertains to the job.

⦁ Staff scheduling, payroll, staff performance and disciplinary program, planning and organizing the floor, special themed store decorations, and end of day closeout.⦁ Supervise and train junior customer service representatives.⦁ Facilitate the merger of Pretty in Pink and Pretty In Pink Plus stores into one location.⦁ Temporarily supervised the Concord branch of Pretty In Pink for one month in addition to my other supervisory roles in San Fransisco.⦁ Customer service, cashier, stocker, floor display, window display, store opening & closing duties

⦁ Dispatcher duties: monitor Ramp and Tower radio frequencies, facilitate communications between the in-flight crew and ground teams.⦁ Operations duties: prepare security checklist, double check gates and schedule in afternoon flights, plan each flight with estimated weights and balances, pre-brief ramp agent in charge of flight for inbound and outbound activities, flight closeout with actual weights and send to the captain, update weather and runways, send telex messages to inbound/outbound station if needed, and finish all corresponding paperwork including incidence report and final weight numbers sent. Attend and represent operations once a week in Delta SFO station meeting to express needs and concerns, address recent/recurring causes of delays, and clarify any flight operations issues⦁ Office duties: fax, copy, file, maintain and distribute forms, contact IT/ repair technician for equipment, and request/order additional office supplies.

⦁ Korean Air : Check-in, Baggage, Meet and Assist, and Gate Podium.⦁ Air New Zealand : Check-in, Baggage, Gate Podium and Post Operations paperwork.⦁ British Airways: Check-in, Baggage, Gate Podium, Gate Lead, Arrivals, Lounge, Ticketing.⦁ Displayed cooperative teamwork daily but especially during long flight disruptions and delays.⦁ Ability to work in a high stress environment.⦁ Quick adaptability to a new airline specific program for check-ins, boarding, baggage and ticketing.⦁ Trained new employees in check-in, boarding procedures, baggage, arrivals and ticketing.

⦁ Organized, contacted, ordered, and paid vendor contacts. Managed inventory, mail, calls, and all inquiries. Wrote letters, contracts, and quarterly reviews for owners.⦁ Created programs to include ATM/debit, credit, and EBT transactions in main store and in three associate stores in the San Francisco area.⦁ Cashier duties as needed.