• Managing Location Updates, Data cleanup and Termination of account other than inbound calls. • Making outbound follow up calls and supporting the inbound calls.• Taken additional responsibility by training team members on the process. • Initiated and contributed new ideas towards the process.• Have consistently exceeded expectation and top in quality.• Sent reports and allocated records for the team.• Maintained, mentored and given feedback to the team.• Motivated… Show more • Managing Location Updates, Data cleanup and Termination of account other than inbound calls. • Making outbound follow up calls and supporting the inbound calls.• Taken additional responsibility by training team members on the process. • Initiated and contributed new ideas towards the process.• Have consistently exceeded expectation and top in quality.• Sent reports and allocated records for the team.• Maintained, mentored and given feedback to the team.• Motivated team member to achieve and exceed performance. Show less

• Managing admissions, training, counseling and the software division (NFC Technology).• Preparing content and generating leads which included the research of companies, market trends, target areas and cold calling to important and new clients.• Handling a marketing team of five members guiding them to work, implement and achieve their goals.• Making calls to important clients who had questions and wanted to confirm details on existing services.• Had to explore ways of improving… Show more • Managing admissions, training, counseling and the software division (NFC Technology).• Preparing content and generating leads which included the research of companies, market trends, target areas and cold calling to important and new clients.• Handling a marketing team of five members guiding them to work, implement and achieve their goals.• Making calls to important clients who had questions and wanted to confirm details on existing services.• Had to explore ways of improving existing services and increasing profitability.• Weekly and monthly reporting with strategic planning for the following month. Show less

• Implementing new ideas and helping on weak areas for program leaders.• Making calls to important clients to follow up on the status US and UK.• Creating Analytical statistics for particular areas which can create revenue and help with production.• Creating and maintaining details on Wiki for the particular program required.• Sending weekly and monthly reports.• Maintaining records on excel and had to prepare presentations for any program requirement.• Implementing new… Show more • Implementing new ideas and helping on weak areas for program leaders.• Making calls to important clients to follow up on the status US and UK.• Creating Analytical statistics for particular areas which can create revenue and help with production.• Creating and maintaining details on Wiki for the particular program required.• Sending weekly and monthly reports.• Maintaining records on excel and had to prepare presentations for any program requirement.• Implementing new ideas, identifying and qualifying potential business opportunities.• Maintaining and developing relationships with new and old customers via meetings, telephone calls and emails.• Had to prepare and submit weekly status reports• Gathering market and customer information (Leads/List Build).• Representing the organization at trade exhibitions, events and demonstrations.Sales Specialist Profile with IBM and Telelogic• Selling Rational (Cold calling) - (Jazz and Best Practice Tools) and Telelogic Software Tools to 1000 + companies across US and UK.• Had a targeted set of calls to complete in a week and updating status on a regular basis.• Extensive experience presenting and closing business at all organizational levels from C-level executives to end-users.• Had to call the upper management or the heads of the company to confirm and negotiate.• Pioneered sales strategies around prospecting, sales proposal creation and presentation.• Monthly sales meetings to address the reports sent based on the sales met or in progress.• Done a few negotiations with clients regarding customized solutions. Show less