-Partner with Client Solutions Executive, Strategic Account Lead and Technical Sales Consultant for retention and growth of one of AT&Ts largest healthcare accounts billing over $40 million in annual revenue. - Engage in sales activities with knowledge of strategic AT&T products and services using consultative selling skills. - Maintain positive customer relationships to influence buying decisions. - Identify customer needs or network optimization processing all move, add, change… Show more -Partner with Client Solutions Executive, Strategic Account Lead and Technical Sales Consultant for retention and growth of one of AT&Ts largest healthcare accounts billing over $40 million in annual revenue. - Engage in sales activities with knowledge of strategic AT&T products and services using consultative selling skills. - Maintain positive customer relationships to influence buying decisions. - Identify customer needs or network optimization processing all move, add, change, disconnect activity within the accounts. - Host weekly customer meetings to discuss open projects and orders. - In depth knowledge of service guides, contracts and billing systems for reviews to identify billing errors and process corrections. - Interface with repair and service management on service-related issues to limit impact to customer’s network. - Inventory existing voice and data services including CSRs, utilization reports, network configurations and topologies. - Review existing contracts and services and provide renewals and upgrades as needed. Show less

Responsible for managing an $18 million Module within the Healthcare Sector for AT&T17 Hospitals in the Southeast region depended on my leadership and skills to continue businessKnowledgable in wireline network connectivity, local and long distance voice and data networks, mobility solutions of all types, network integration, IP and hosting serviceAT&T Mobility, Midwest Market (Wisconsin, Minnesota, Illinois, and Michigan)Enterprise Sales Executive 1 - Mobility IRU Sales… Show more Responsible for managing an $18 million Module within the Healthcare Sector for AT&T17 Hospitals in the Southeast region depended on my leadership and skills to continue businessKnowledgable in wireline network connectivity, local and long distance voice and data networks, mobility solutions of all types, network integration, IP and hosting serviceAT&T Mobility, Midwest Market (Wisconsin, Minnesota, Illinois, and Michigan)Enterprise Sales Executive 1 - Mobility IRU Sales 12/07 – 07/11Consistently exceeds management expectations through effective time management and prioritizationConsistently at 120-140% of plan in 2009 and 2010Consistently Ranked #1 Sales Executive in the U.S. for IRU segment 2009 Show less

• Consistently between 100%-120% of plan in 2010 and 2011• Consistently Ranked Top Sales Executive in the U.S. for IRU segment 2010• Team Lead/Subject Matter Expert 2010-2011• Extensive prospective and active account experience in the Chicago market• Strong ability to uncover needs of customers through active listening and strategic inquiry• Affective management of ongoing customer accounts • Strong ability to utilize proper resources and adhere to AT&T processes… Show more • Consistently between 100%-120% of plan in 2010 and 2011• Consistently Ranked Top Sales Executive in the U.S. for IRU segment 2010• Team Lead/Subject Matter Expert 2010-2011• Extensive prospective and active account experience in the Chicago market• Strong ability to uncover needs of customers through active listening and strategic inquiry• Affective management of ongoing customer accounts • Strong ability to utilize proper resources and adhere to AT&T processes when resolving customer issues• Strong ability to build rapport with potential clients • Effectively articulates the AT&T Mobility value proposition and vast industry knowledge• Strong ability to adapt within a highly dynamic and changing environment Show less

• Consistently in 1st quartile month after month repeatedly in the Central Region and in the U.S.• One of 20 U.S. college graduates to be recruited for this program in June 2007• Rapport building with AT&T C-Levels and Executives while training at HQ• 6 months extensive B2B sales training (equivalent to 3 years B2B experience) 06/07 – 12/07• Communispond presentation training completion• Sales Professionals International training completion• Medlin Group Consultation… Show more • Consistently in 1st quartile month after month repeatedly in the Central Region and in the U.S.• One of 20 U.S. college graduates to be recruited for this program in June 2007• Rapport building with AT&T C-Levels and Executives while training at HQ• 6 months extensive B2B sales training (equivalent to 3 years B2B experience) 06/07 – 12/07• Communispond presentation training completion• Sales Professionals International training completion• Medlin Group Consultation completion• Strong ability to utilize proper resources and adhere to AT&T processes when resolving customer issues• Effectively articulates the AT&T Mobility value proposition and vast industry knowledge Show less

Extensive prospective and active account experience in the Chicago marketStrong ability to uncover needs of customers through active listening and strategic inquiryAffective management of ongoing customer accounts Strong ability to utilize proper resources and adhere to AT&T processes when resolving customer issuesStrong ability to build rapport with potential clients Effectively articulates the AT&T Mobility value proposition and vast industry knowledgeStrong… Show more Extensive prospective and active account experience in the Chicago marketStrong ability to uncover needs of customers through active listening and strategic inquiryAffective management of ongoing customer accounts Strong ability to utilize proper resources and adhere to AT&T processes when resolving customer issuesStrong ability to build rapport with potential clients Effectively articulates the AT&T Mobility value proposition and vast industry knowledgeStrong ability to adapt within a highly dynamic and changing environment; Corporate Account Executive I - Mobility Sales/ B2B Training 06/07 – 12/07One of 20 U.S. college graduates to be recruited for this program in June 2007Rapport building with AT&T C-Levels and Executives while training at HQ6 months extensive B2B sales training (equivalent to 3 years B2B experience) 06/07 – 12/07Communispond presentation training completionSales Professionals International training completionMedlin Group Consultation completionStrong ability to utilize proper resources and adhere to AT&T processes when resolving customer issuesEffectively articulates the AT&T Mobility value proposition and vast industry knowledgeScience of Consultative Selling completion Show less

I was recruited directly out of college to be one of 20 corporate account executives to be a part of the college hire sales center in Atlanta, GA. This program consisted of 5 months of rigorous training in strategic sales and corporate culture. AT&T invested $600,000 in my personal training, living expenses and salary during this time. The program is equivalent to 3 years B2B sales.

Worked with the Investigative team went on shoots with investigative reportersWorked with reporters and investigative producers on research and making phone callsWent through emails, getting all the messages and clearing the investigative hotlineWas responsible for logging video for reporters, and , doing Research using databases and social media

Communicated with customers via face-to-face interactions, email, telephone. Focused on the precise details of the products being requested in order to provide the correct material promptly. Created pricing quotes and provided information on product availability. Sourced material for orders from a network of distribution centers for common products and also communicated with manufacturers directly for specialty orders. Received material into branch and accurately processed into… Show more Communicated with customers via face-to-face interactions, email, telephone. Focused on the precise details of the products being requested in order to provide the correct material promptly. Created pricing quotes and provided information on product availability. Sourced material for orders from a network of distribution centers for common products and also communicated with manufacturers directly for specialty orders. Received material into branch and accurately processed into inventory. Processed payments for individual orders as well as payments on account for larger volume customers. Organized shipment of product by company delivery driver, carrier services, and by personal driving to jobsites when customers urgently needed their material. Show less

Extensive interviewing and writing for internal magazinesExtensive writing for internal and external newslettersStrong business writing and communications experienceAffectively developed mass-released hospital campaign information, updates and press releasesCoordinated and organized special events in conjunction with vendors and/or groupsExtensive training and experience in advertisement layout and design

• Consistently met and exceeded management and production expectations• Developed a strong ability to conduct interviews and meetings with community members• Developed a strong ability to build trust and rapport with community members• Consistently pitched and sold story ideas in a daily morning meeting• Developed the ability to work in a high-stress, constantly changing environment