Melissa Kelton Email and Phone Number

Provides fast, friendly and professional customer service to restaurant guests, staff and culinary production team. Responsible for greeting and making welcome each guest seated in any assigned station. Delivers prepared food to the appropriate guest within two minutes of completed production of order. Maintains cleanliness of designated areas as directed in accordance with established health and safety standards

Manage and coordinate referrals from providers. Developed and executed business development plan. Identified new and potential referral sources. Attended meetings, conducted presentations, and met with prospective clients. Strategic marketing tactics. Enhanced all marketing materials. Evaluate, develop and implement sales plans. Entry and maintenance of database management system/lead tracking. Lead and coordinate community events and outreach for the community and professionals. Build and maintain relationships with potential leads. Identifying level of care needed with professionals and clients. Initiated business development SOP. Projected monthly volume, penetrations, and new business acquisitions versus company spend and successfully met objectives yearly Chiropractic Assistant Manager – TX & LA – Relations Operations Manager – 02/2009 to 11/2012 Handled oversight and preparation of all membership drives. Oversaw the development and organization of the media relations campaign for every office. Oversaw, organized and maintained all patient and business networking events. Trained all employees at 26 chiropractic offices. Initiated collaboration efforts. Maintained relationships with chiropractic office staff and medical doctor offices.

Handled oversight and preparation of all membership drives. Oversaw the development and organization of the media relations campaign for every office. Oversaw, organized and maintained all patient and business networking events. Trained all employees at 26 chiropractic offices. Initiated collaboration efforts. Maintained relationships with chiropractic office staff and medical doctor offices.

Developed marketing material to increase visibility in the community. Streamlined the admissions process to reflect the industry standards. Built and established long term ongoing contracts for continuing referrals. Established a community wide fund-raising event to help the seniors in the area.

Discussed cases with Research Coordinator and Medical Director to prepare comprehensive volunteer care in a clinical trial setting. Planned and conducted public relation programs designed to create and maintain a favorable public image for clinical trials. Possessed strong managerial, communications, and organizational skills. Managed the screening process with a fully staffed screening department. Resourced effective recruiting methods for volunteers and collaborative medical directors. Attended and participated in clinical research startup meetings.