Melissa Kelton Email and Phone Number

**Proficient in the following applications: MS Publisher, Excel, Word, Power Point Presentation, Adobe Photoshop, Outlook email and calendar, SAP, FileMaker Pro, Remedy, UNIX environment; Heavy calendar managementDesign and create PowerPoint PresentationsCoordinate, gather, bind and mail Compensation Committee MaterialsOther responsibilities mirror following EA

Liaison to Executive team, working with high level clientele Responsible for highly sensitive and confidential materialsStand in as Executive assistant to CEO and PresidentResearched, gathered content and designed Power Point presentations and proposals for Fortune 500, Government, Education, Energy, Financial and Healthcare prospectsDesigned and produced RFP/ RFQ and RFI proposals in MS PublisherScheduled meetings, conference calls, dry-runs and web-casts for Business Development and Executive teamsArranged travel accommodations; flight, hotel, car, conferences, eventsResponsible for various research projects for CEO and PresidentManaged promotions and designed and created both in-house and outsourced marketing materialsTabulated expense reports and budgets for Executive teamResponsible for bi-weekly and monthly operations reportingCreated brochures, case studies and marketing materials for monthly campaigns to prospects, clients and vendorsExcellent inter-personal and organizational skills, a "true-right hand"Ability to work independently or in a team environmentFlexible team player; worked evenings and weekends as needed

Stand in for Executive Assistant while out on Medical leave); Assistant to Executive team; CEO, CFO, VP of Human Resources and General CouncilAssistant to Management team when necessaryPreparation of Board meeting materials; Gather information from various departments and create Power Point presentations, set up video conference and conference call, print and distribute materials to board members, run power point presentation during board meetingResponsible for various meeting minutesResponsible for Power Point Presentations; gather information, design and create presentations for various departments, including but not limited to, Finance, Human resources and executive teamResearch corporate brandingCreate business model images in Photoshop and artwork for brochures and Power Point presentationsTravel arrangements; car rental, flight (domestic and international), hotel, off-site meeting accommodations, train arrangements (local and out-of-state)Fed-ex (domestic and international)Began process to create brochures in MS Publisher; gather information and design Schedule on-site and off-site meetingsTeam member to bring internal company website live; assist in visual design ~ images, layout, content, proof-read content, responsible for running spreadsheet of deletions/modifications of site content for all contributing departments to ensure seamless process flowAssisted in Quarterly financial reports; gathered data and modified presentationsExposed to confidential materialsStandard administrative duties; Calendar, phones, email etc.

Proficient in Microsoft Applications; Excel, Word, Power PointStrong Communication SkillsServe as Intranet administratorEditorial responsibilities such as research for Internal Web site articles and proofreading of postings against press releasesResponsible for quarterly charge backs, monthly budget and conference schedulingInteract with internal clients and external vendorsProficient in SAP, Easy Req., Travel Arrangements, FileMaker Pro, T&E ApplicationGeneral administrative duties, including generating Web trends reports, creating requisitions and service orders and tabulating expense reportsSupport various levels of the Corporate Staff, including but not limited to: VP's, Managers, Design, Photography & Video departments

HTML programmingProvided customer supportMaintenance of Access databaseResponsible for generating reports and performing software updates

Produced performance results reports and investigated the root cause for missed metric thresholds. Produced monthly metrics for all North American switches, including charts for VP'sWorked in a team environment on switching counterparts, network engineering, and fault management to maximize network performance Collected and analyzed traffic data Identified network improvements, generated weekly summaries and exception reports

Promoted from SMC to NOC) Performed on site training for new employees, Domestic & AbroadInternational Experience: Configured Switches in London, EnglandTroubleshot alarms, open tickets with associated carriersSet up User Accounts, Customer Database utilized Ticketing System, generated and ran Reports.Set up of Configuration for Switches and Trunk Groups Associated in Database, Generate and Run Reports, Monitor alarms

Troubleshot Customer ComplaintsOpen Tickets with Inbound and Outbound CarriersTest calls over switchChecked the status of Routing issuesUsed Remedy, Call Expert, Telnet, Email, Basic UNIXSet up test routes

Computerized office; Set up Quick booksAccounts Receivable/ Accounts PayableInteraction with both clients & vendorsAppointment settingManaged office of four employees