Melissa Koepsel Email & Phone Number

Chicago, Il, Us

Developed a strategic UX design process for a wallet based mobile ad manager. Performed product and user research to empathize with user needs. Conducted stakeholder interviews and competitive audits to refine the value proposition. Leveraged user research insights to develop detailed personas, shaping the information architecture for an intuitive user experience. Currently, orchestrating an iterative design cycle, ideating, and prototyping to refine the user interface. Additionally, contributing to the creation of a comprehensive design system and assisting in the development of the branding style guide to ensure a cohesive and impactful visual identity.

Chicago, Illinois, United States

Collaborated in brainstorming sessions to conceptualize an interactive timeline solution for the corporate Kohler Energy website, adhering to established brand guidelines. Developed and pitched creative UX/UI designs, creating wireframes and prototypes using Figma. Incorporated client feedback to refine designs, ultimately delivering finalized designs for implementation by the business’s developers.

Milwaukee, Wisconsin, United States

• Assisted in research on a NSF funded project on the research of dry stacking cellular lightweight concrete blocks with thin-bed glue to decrease the work and time it takes to complete masonry projects • Followed standard procedure for mixing/testing cement materials and glue for CLC masonry• Participated in researching materials and equipment for the project• Used the EinScan Pro 2x scanner and software to 3D scan concrete blocks to get precise measurements of the blocks’ dimensions

Hartland, Wisconsin, United States

• Used AutoCAD and Revit for drawing and drafting construction and inspection projects • Performed fieldwork with precast panels• Drafted structural connections, foundations, and precast panels from concept to completion • Met with construction site managers and team to discuss and formulate drafting plans and blueprints

Milwaukee, Wisconsin, United States

• Balanced working for three families with kids of different age groups and managed household tasks for the families of 6, 4, and 3• Prepared meals and snacks for children while accommodating different food allergies• Administered medication• Worked with children on educational activities, events, and crafts• Drove children to and from activities• Practiced good manners with the children• Bathing and dressing children and followed their morning, naptime, and nighttime routines

Mukwonago, Wisconsin, United States

• Greeted customers and assisted them in the in-store and check-out process• Collected payments and counted the money in the cash drawer• Managed and updated daily records of sales• Used old-fashioned register and credit card machine to check out customers by memorizing over 15 different price points of planter sizes and the weekly changes of special deals and sale prices• Answered customer inquiries in-person and over the phone• Required to learn and recall information on plant care, diseases, growing conditions, common names, and scientific names of over 200 varieties of heirloom plants, annual flowers, perennial flowers, vegetables, and herbs to customers• Completed physical labor on the farm such as transplanting, hoeing in the fields, watering plants, and rotating merchandise• Operated heavy machinery including rangers, golf carts, and flat filler machine• Prepared farmers for weekly farmers markets by harvesting crops, collecting merchandise, and loading/unloading trucks

Mukwonago, Wisconsin, United States

• Welcomed customers and took food and drink orders in a friendly and positive manner for dine-in/takeout orders• Accommodated guests and business's dining/lodging needs and stayed attentive to the needs of the guests dining in• Seated guests and managed the seating chart• Determined seating and dining flow by monitoring restaurant activity• Delivered food from kitchen to guests while ensuring their food order was correctly made• Responded to customer inquiries in a timely manner• Performed opening and closing duties and side work including cleaning, stocking, folding silverware, organization, etc.• Maintained a positive working environment and relationships by completing my tasks and assisting others when needed and/or requested

Bachelor Of Science - Bs, Civil Engineering

High School Diploma

Activities and Societies: Best Buddies, SAVE Club, Pom and Dance Team