Melissa Linton Email and Phone Number

Responsible for servicing a monthly Portfolio of 120 clients totaling $5MM of accounts receivables. Providing assistance to client in meeting their contract obligations due to financial hardships.Delivering Financial advice to clients, proposing strategies to achieve short and long terms objectives for loan.Mitigate risk by collecting past due payments and, negotiating payment plans while maintain a positive relationship with client.Ranked in top 10% by exceeding monthly goals.Saving accounts from delinquent executing up to 280 phone calls a day.Researching customers disputes and resolving their complaints. Implemented financial policies by analyzing clients financial status, history, and risk.

Respond to customer inquiries quickly via phone, email, or in-person. Data Entry- Processing 70 Bill of Ladings ( BOL) and invoices based on order pipeline. Monitored clients’ credit limits based on outstanding accounts receivables. Collaborated with warehouse management to identify production inefficiencies and creating schedules that met production and delivery time frames. Receiving and tracking logistics online orders. Product inventory. Ensured customer satisfaction by processing freight quotes, lead times, and pro-forma invoices.

Develop individualized programs for each student.Led and provided 1:1 support for K-5 students.Created a clear curriculum and applied several teaching methods to ensure students success during course.

Built trusted relationships with clients by getting to know them on a personal level and making their comfort a priority.Collaborated with corporate Director of Operations, regional GM to pinpoint opportunities for streamlined processes.Trained and mentored new team members, as well as created schedules and events.Collaborated with team members to develop best practice sales techniques.