Melissa Silva Email and Phone Number

For as long as I can remember, writing has always been an integral part of my life – from completing my thesis on modern literature to creating articles as a journalist.Today, as a Senior Communications Associate, I use my passion to develop a range of communications with one goal in mind: to communicate a message that engages, informs and inspires – regardless of the audience.Currently, I work within North American Customer Operations (NACO) at TD on the Business Communications & Strategy team where I support initiatives across NACO, including for the Canadian Banking Contact Center and Business Management Group. This involves building colleague engagement and awareness of business priorities as well as enhancing the colleague experience by developing a range of communications that focus on colleague impacts.