Melissa Silva
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Melissa Silva Email & Phone Number

Human Resources Assistant at Voyant Beauty
Location: Toronto, Ontario, Canada 7 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Human Resources Assistant
Location
Toronto, Ontario, Canada
Company size

Who is Melissa Silva? Overview

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Quick answer

Melissa Silva is listed as Human Resources Assistant at Voyant Beauty, a with 1187 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Melissa Silva.

Melissa Silva previously worked as Customer Service Representative at Jacobs & Thompson and Columnist at The Bubble Collective. Melissa Silva holds Master Of Business Administration - Mba, Strategic Management Of Human Resources from Universidade Católica De Santos.

Company email context

Email format at Voyant Beauty

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Voyant Beauty

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Profile bio

About Melissa Silva

Five years as a Customer Service professional aligned with my four years of experience in Human Resources are my foundation which have solidified my skills in problem-solving, communication, proactivity, and priority management, as I engage with internal and external customers,Fluent in English and Portuguese, tech-savvy, able to quickly learn new tools and software, multitask, pay attention to details, and fully understand how to preserve strict confidentiality of information.

Current workplace

Melissa Silva's current company

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Voyant Beauty
Voyant Beauty
Human Resources Assistant
Toronto, ON, CA
Employees
1187
AeroLeads page
7 roles

Melissa Silva work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Toronto, Ontario, Canada

- Supports automotive clients across different countries.- Enters orders ensuring they are accurate in price, quantity and details. - Maintains stock levels of finished products and raw materials.- Works collaboratively with engineering, purchasing, production, quality, and shipping teams, providing them with updated prices, lead-time and details on shipments preventing problems in customers' production line.- Resolves customer complaints and inquiries, providing real-time solutions to satisfy customer’s needs that are related to orders, product issues and concerns via email and telephone.

Columnist

The Bubble Collective

Toronto, Ontário, Canadá

The Bubble is a Collaborative Content Platform. A feminist. Immigrant. Disruptive newsletter. Imperfectly willing to resist, exist, and grow.

Fulfillment Associate

Toronto, Ontario, Canada

- Sort out clients’ orders ensuring they are fulfilled according to details.- Training new Fulfillment Associate teams. - Volunteer of the Health & Safety Committee.

Jul 2020 - Nov 2021

Human Resources Analyst

Barcelos Construtora

Brasília E Região, Brasil

- Onboarding: integration of new employees, helping with their first experiences with the new team.- Assisted in preparing contracts, editing, and reviewing information with attention to detail.- Reduced response time for requests such as new contracts and layoffs by 70% by implementing a new filing system for employees’ files making information more accessible and faster to find.- Planned, organized, directed, and controlled the human resources department: payroll, new hires, vacation, terminated employees, and support to Finance.

Dec 2015 - Oct 2019

Call Center Supervisor

Santos, Brazil

- Closing of sales of Claro's products and services in the Consumer Market (Residential) such as TV, Internet, and Mobile packages.- Increased customer retention by delivering exceptional customer service that built trust by providing expertise, responsive service, and support.- Reduced billing errors and increased customer trust by reviewing and reissuing invoices when needed according to customer requests.- Ensured the timely resolution of customer complaints and maintained a positive customer experience.

Dec 2010 - Jun 2012

Administrative Assistant

São Paulo, Brazil

- Confirm products and orders for shipping.- Scheduled, controlled, and distributed service orders.- Reduced the number of unnecessary visits to customer sites by communicating with the team to ensure customer service was provided on time.- Identified routing problems and resolved issues as soon as possible.

Feb 2000 - Jul 2002
Team & coworkers

Colleagues at Voyant Beauty

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2 education records

Melissa Silva education

FAQ

Frequently asked questions about Melissa Silva

Quick answers generated from the profile data available on this page.

What company does Melissa Silva work for?

Melissa Silva works for Voyant Beauty.

What is Melissa Silva's role at Voyant Beauty?

Melissa Silva is listed as Human Resources Assistant at Voyant Beauty.

Where is Melissa Silva based?

Melissa Silva is based in Toronto, Ontario, Canada while working with Voyant Beauty.

What companies has Melissa Silva worked for?

Melissa Silva has worked for Voyant Beauty, Jacobs & Thompson, The Bubble Collective, Goodfood Market (Tsx:Food), and Barcelos Construtora.

Who are Melissa Silva's colleagues at Voyant Beauty?

Melissa Silva's colleagues at Voyant Beauty include Leidy Jorge, Karla Ayala, Taylor Stephens, Niveditha Anand, and Antwann Wiley.

How can I contact Melissa Silva?

You can use AeroLeads to view verified contact signals for Melissa Silva at Voyant Beauty, including work email, phone, and LinkedIn data when available.

What schools did Melissa Silva attend?

Melissa Silva holds Master Of Business Administration - Mba, Strategic Management Of Human Resources from Universidade Católica De Santos.

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