Melissa Mitchell Email & Phone Number

Toronto, Ontario, Canada

Greater Toronto Area, Canada

-Leading, managing, and scaling leave and time off programs across 19+ countries-Developing time off program offerings for new entities-Research, development, and compliance of leave programs globally including new entities -Strategic program development for process improvements, user experience, and new creative avenues (transformations)-Oversee administration of time off programs and frontline support-Partnership with tech teams to automate leaves where applicable (time off, vacation, time tracking etc.)-US benefit program management/renewals

HR leader, with oversight on 4 areas across Canada: Benefits, Leaves, Mobility, and HR contact centre.

-Manage retirement, health and dental, along with wellness programs and policies-Develop and deploy new strategic initiatives focused on financial and physical wellness-Manage retirement committee and drives agenda and discussion needs around fund managers, philosophy, and insights related to employee behaviour trends and data insights-Tactical and strategic consultation to HR, Benefits Administration, and site management-Evaluation and maintenance of benefits programs-Compliance with corporate policies and local laws & regulations-Benchmarking programs to make sure competitive and aligned with our philosophy-Vendor management on both health and financial side of benefits-Project lead for ad-hoc business support needs -Budget creation and management $10M+

Responsible for Workday system development and implementation •Participated in discovery sessions to identify requirements, structure and the steps necessary to successfully integrate the solution into the culture•Created test case scenarios, worked directly with developers to correct findings, ensured rule set up.•Conducted training sessions with local team on overview of the system, gained through setup and review,Responsible for all HR operational benefits functions for 800 staff across Canada•Presented all HR Operations initiatives to Senior Leadership for review and approval, which consisted of project plan, timelines, risk, communication, projected costs, changes to vendor relationships and contracts. •Audited HR policies and made recommendations to leadership to change the policies to be specific to Canada and bring awareness to gaps•Prepared and audited manual benefit files for payroll input on a bi-weekly basis; included benefit premiums, disability, maternity and parental top-up payments, and workers compensation refundsResponsible for strategic development of wellness plan across Canada•Responsible for budget development, identifying key business needs, initiative implementation and roll out, project plan development and delivery to senior leadership for approval, and market research.•Managed National flu shot and cardiovascular health screening clinics, financial and wellness workshops/lunch and learns, and wellness challengesResponsible for communication, delivery and roll-out of executive benefit plans.•Responsible for all benefits and savings policies and programs across Canada; included management of all leaves across Canada; disability, maternity/parental, personal, education, WSIB claims, Vendor relationship management, administration, contract negotiation, benefits enhancements for the existing health and welfare and savings plans.

Recruiting adminHR programs administrationPayroll input & auditsBenefit enrollment Onboarding

Initiative For Women In Business: The Athena Program

Business Administration Diploma, Human Resources Management

Activities and Societies: Trainer- Sheridan Elder Research Center (SERC) Event Planner-Human Resources Inter-Scholastic Committee, Sheridan