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Melissa Morfin is listed as Member Experience Specialist at Wright-Patt Credit Union | Student at Ohio University College of Business at Wright-Patt Credit Union, a with 601 employees, based in Springfield, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Melissa Morfin.
Melissa Morfin previously worked as Member at Wright-Patt Credit Union and Member at Wright-Patt Credit Union. Melissa Morfin holds Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services from Ohio University.
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I’m a full-time employee with Wright-Patt Credit Union and a part-time student at Ohio University. I’m a part of the IDEAS Collaborative with WPCU that works together to develop ways to support and nurture a culture that embraces broad diversity within the Credit Union and the Community. I’d like to be able to work with teams looking to develop their social impact.
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Created new policies & procedures to set expectations for the development of the new Live Chat support department.Collaborated with various departments to curate and implement standardized communication procedures for employees in Live Chat support.Increased efficiency in Live Chat customer communication by reducing handle time by 100% with creation of standardized responses.
Remain knowledgeable in products and services offered by the credit union to best support our members with their financial needs.Served 40+ members by phone daily in an efficient and friendly manner prioritizing following procedures accurately, resulting in member’s continued trust in the credit union.Consistently met goals with member handle time efficiency and procedural accuracy, resulting in achievement of Member Experience Award.
Assisted with leading the setting of marketing and merchandising by following specific company guidelines.Directed team with overnight floor sets to complete the required marketing and merchandising changes efficiently within the provided time.Met company’s expectations with their standard as one of their top selling stores in the region.
Other employees you can reach at wpcu.coop. View company contacts for 601 employees →
Brenda Castanon
Colleague at Wright-Patt Credit UnionMonroe, Ohio, United States
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Meghin Esterline
Colleague at Wright-Patt Credit UnionXenia, Ohio, United States
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Scott S.
Colleague at Wright-Patt Credit UnionFranklin, Ohio, United States
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Angie Winterbotham
Colleague at Wright-Patt Credit UnionDayton, Ohio, United States
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Trenton Story
Colleague at Wright-Patt Credit UnionFairborn, Ohio, United States
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Hannah Mick
Colleague at Wright-Patt Credit UnionDayton Metropolitan Area, United States
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Cheyanne Crowell
Colleague at Wright-Patt Credit UnionArcanum, Ohio, United States
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Dad Hedger
Colleague at Wright-Patt Credit UnionXenia, Ohio, United States
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Stephen Holman
Colleague at Wright-Patt Credit UnionDayton, Ohio, United States
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Tim Carlton
Colleague at Wright-Patt Credit UnionColumbus, Ohio Metropolitan Area, United States
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Activities and Societies: Guitar ClubGPA: 3.5 Major: Music Business Industry Studies Guitarist Club President - Led meetings and organized.
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Melissa Morfin works for Wright-Patt Credit Union.
Melissa Morfin is listed as Member Experience Specialist at Wright-Patt Credit Union | Student at Ohio University College of Business at Wright-Patt Credit Union.
Melissa Morfin is based in Springfield, Ohio, United States while working with Wright-Patt Credit Union.
Melissa Morfin has worked for Wright-Patt Credit Union and American Eagle Outfitters Inc..
Melissa Morfin's colleagues at Wright-Patt Credit Union include Brenda Castanon, Meghin Esterline, Scott S., Angie Winterbotham, and Trenton Story.
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Melissa Morfin holds Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services from Ohio University.
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