Melissa Oddo Email & Phone Number

Temperance, Mi, Us

Toledo, Ohio Metropolitan Area

Toledo, Ohio Metropolitan Area

As the Program Manager for Student Success at The University of Toledo, I achieved cross-functional integration and strategic platform placement for academic success and engagement. I identified the need for a centralized student support resource, influencing key stakeholders with data-driven proposals. My efforts enhanced student navigation, reducing the bounce rate from 83% to 10%, and significantly increased engagement rates through a comprehensive communication campaign.I established a clear, sustainable communication strategy for midterm grade reporting, creating a comprehensive master timeline adopted by all stakeholders. My strategic edits and proactive identification of improvement opportunities advanced institutional success goals and increased faculty awareness of inclusive teaching practices.I integrated Curricular Analytics, a data visualization tool for analyzing student progression impact, into existing systems and processes. By collaborating with senior leadership and presenting the tool's ROI, I secured buy-in and produced training resources for diverse stakeholders, sharing campus integration with a national audience.I contributed to forming a cross-functional board to enhance student success, systematically recording and communicating challenges to ensure strategic alignment across stakeholders. I created tracking tools through an iterative design process, fostering long-term success in initiatives.

Toledo, Ohio Area

I co-created and managed the Equity Champions program, resulting in positive gains in student outcomes and higher rates of A or B grades for structurally disadvantaged students. I implemented a community of practice model to foster meaningful engagements and introduced a train-the-trainer pod model to accommodate growth while maintaining quality standards. My communication and marketing efforts promoted widespread participation and near-universal adoption of user-friendly resources.

Rossford, Ohio, United States

Establishes branding guidelines for a new business, ensuring a cohesive visual identity. Creates communication and marketing materials, and proofreads/edits written context for clarity.Develops and implements organizational structures for new sales businesses by creating comprehensive spreadsheets and tracking systems to streamline operations and enhance data management.

• Offered virtual consultancy using the Absorb, Do, Connect model for instructional design to university teams using ELearning platforms, focusing on program infrastructure, instructional methodology, and curriculum design.• Delivered expertise in personalizing content creation, developing resources, and implementing effective communication and assessment strategies.

• Offered virtual consultancy using the Absorb, Do, Connect model for instructional design to university teams using ELearning platforms, focusing on program infrastructure, instructional methodology, and curriculum design.• Delivered expertise in personalizing content creation, developing resources, and implementing effective communication and assessment strategies.

Toledo, Ohio Metropolitan Area

Over 20 years of diverse experience in the hospitality industry, as server and training server across various restaurants and bars. Known for delivering exceptional customer service, fostering team collaboration, and thriving in fast-paced environments. Proven ability to adapt quickly, solve problems creatively, and uphold high standards of professionalism. Expertise includes customer relationship management, conflict resolution, and operational efficiency. Passionate about leveraging these skills to contribute to dynamic team environments and drive positive customer experiences.

I composed and delivered professional development trainings and events for early childhood educators, redesigning the CCR&R Summer Learning Conference to boost engagement by 45%. I secured vendor sponsorships, reallocating the budget by 30% for the YWCA Child Care Business Success Summit Expo. My efforts ensured alignment to the target audience, achieving annual engagement and a 95% success rate in coaching program administrators through state accreditation processes.

Master Of Education - Med, Higher Education/Higher Education Administration, 4.0

Activities and Societies: Phi Kappa Phi

Bachelor Of Science - Bs, Human Development And Family Studies, General

Activities and Societies: Camp Adventure Youth Services: Germany (2005) and Japan (2007)