Melissa Oddo Email & Phone Number

Italian Instructor for Adult Community Education.Implement instructional programs for Grammar and Conversation classes.

Washington D.C. Metro Area

Lead Agents and clients from listing to closing:• Help drive home sales across DMV market by establishing collaborative relationships with Lead Agents and clients • Provide in-depth 3D Matterport camera scans for Redfin listings and RedfinNow homes to ensure high-quality listings• Demonstrate outstanding communication skills and professionalism while working with sellers, gathering information about their home, and hosting open houses• Serve as a personable and knowledgeable liaison for Redfin clients seeking to sell, buy, or list a home• Book, coordinate, and lead home tours with listing agents and buyers • Reach out to listing agents to confirm home status on properties sought by Redfin clients • Protect buyer interests by shadowing home inspectors, supervising final walk-throughs, and attending settlements• Consistently receives 5-star ratings on performance surveys from Redfin clients

• Coordinated client relations with sales department and telephone companies across 150+ accounts• Trained employees and coordinators in navigating system changes, new products, and DSL equipment• Managed new client order progress and delivered technical support to business clients • Increased customer satisfaction by streamlining department sequence involving installations, cancellations, order entry, and customer relations• Engaged third-party vendors in coordinating seamless DSL installations• Promoted to DSL Engineer within two years

Collaborated with team of up to 15 crew members while providing quality, friendly service to all passengers. Played key role in company recruiting process, including candidate screening and interview coordination. Received multiple Outstanding Customer In-flight Service Awards. In-flight safety and CPR certified.

Program, Foreign Languages And Literatures, General

Education record