Melissa Orme Email & Phone Number

Northampton, England, United Kingdom

Bedford, England, United Kingdom

I supported the ambulance service complaints process, taking patients, families, hospitals, care homes from lodging the complaint to an investigation. When an investigating manager was appointed, I would be their point of contact and support. Following investigation, I wrote the response that sensitively and factual addressed the issues that have been.

I provided guidance to managers and employees for two distinct and different business areas – corporate services and skilled workers. This involved all aspects of casework from advising, supporting with administration, investigations and hearings. Worked closely with managers coaching, mentoring and for example delivering workshops like on stress.

Hanslope, England, United Kingdom

Before gaining a promotion to HR Business Partner, I was a HR Advisor.

Aylesbury, England, United Kingdom

Provided comprehensive HR support and advise to managers in operational and support directorates on all employee related matters in a heavily unionised environment. Achievements/most learned from· Supported the introduction of Assessment Development Centres and built supporting tools to increase the success rate e.g. explaining about competencies meant in.