Melissa Pace Email & Phone Number

Texas, United States

Fort Worth, Texas, United States

Denver, Co

• Provide support to management and team.• Handle inbound calls/emails & direct to appropriate party.• Prepare reports, memos, letters and other documents.• Implement filing systems to maintain accuracy.• Review timecards, sync approved time, process payroll.• Perform general office duties, such as ordering supplies.• Manage Inventory received /transfer.• Keep office supplies stocked/handle shipments/deliveries.• Utilize bank remote deposit scanner to make daily deposit.

Lewisville Tx 75057

• Accepted, screened and routed incoming calls.• Managed project schedules and calendars.• Produced high-quality documents for office and customers.• Prepared deposits and bank reconciliations.• Online bank transfers as requested.• Improved office operations by automating invoicing.• Administrative and project support to president.• Process quarterly 941, TWC and annual 940 taxes.• 1099/W-2 employee maintenance• Prepare and run payroll for employees/contractors.• Process new hires/sub-contractors.

Denton, Tx

• High call volume, time management, customer satisfaction.• Audit accounts considered non-collectible.• Provide collection reports to management.• Set up payment plans with customers• Manage customer accounts/ receive payments by phone• Contact delinquent customers to secure payments• Reliable source to sales consultants regarding accounts

• Data entry utilizing Great Plains.• Prepare billing reports for internal departments.• Request payments on delinquent accounts.• Provide customer service assistance.• Handle difficult calls while providing good customer service.• Maintain customer files for accurate information.• Scan back up receipts to external drive