As a Quality Assurance Consultant, I work with community service providers to help them achieve and maintain quality standards and compliance. I have over 10 years of experience in the community services sector, where I have developed and implemented quality assurance frameworks, policies, and procedures, and coordinated and led quality audits and reviews. I have a strong background in communication, project coordination, team leadership, root cause analysis, and change management, as well as multiple certifications and qualifications in community services and management. I am passionate about delivering high-quality and person-centred services to vulnerable and diverse populations, and I enjoy collaborating with stakeholders and partners to facilitate continuous improvement and innovation. I am looking for an opportunity to leverage my skills and expertise to support the mission and vision of an organization that values quality, excellence, and social impact.