Melissa Reddick Email & Phone Number

Mount Holly, NJ, US

Westampton, New Jersey, United States

* Supporting students 1:1 in their social, emotional, mental, educational, and behavioral needs throughout the course of the school day.* Working with students in Preschool - 12th grade, and young adults ages 18-21 years old.

Westampton, New Jersey, United States

* Teaching guided meditations and stress management techniques to individuals and groups.* Developing workshops aimed to support growth, progression, and healing.* Offering guidance and support to individuals as requested.* Using metaphysical tools to reorient people to a spiritually healthy way of living.

PA & NJ

* Picked up and droped off riders safely using the designated apps.* Delivered excellent customer service.* Achieved a 5 star driver rating on Lyft and 4.9 stars on Uber.

* Created a comprehensive library of documentation to test the development and integration of hardware and software with real-world elements.* Identified and documented expected behaviors to measure success in testing. * Executed test cases, documented and tracked bugs in Jira. Worked with project leads to prioritize issues.* Collaborated.

Horsham, Pennsylvania, United States

* Collaborated cross-functionally to define project features, epics, and user stories.* Managed the project backlog. Worked with project leads to prioritize and define work for the upcoming sprints. * Managed a unique blend of Product Owner, Product Manager, and Project Manager responsibilities.

Watertown, MA

* Acted as a subject matter expert and business representative for the Medicare/Medicaid population on projects to enhance member portal apps and websites.* Developed test scenarios, test plans, and test cases from the user perspective for multiple project teams. * Executed testing, logged detailed test results and issue reports. Worked with project team.

Watertown, MA

* Prepared and executed user acceptance test cases to ensure clear user stories, enhanced features for product release. Assisted with the development of the project schedule. * Collaborated closely with Quality Assurance Specialists, developers, user experience designers, and technical analysts.* Continually identified and efficiently resolved technical.

Watertown, MA

* Built and evolved highly effective project teams. Proactively devised challenges and opportunities for team members.* Skillfully developed charters, project plans and schedules to implement corporate agendas and departmental projects.* Proactively identified resource needs and obtained input and buy-in from stakeholders to identify action steps and.

Watertown, MA

* Provided superior customer service and client engagement. Proactively increased customer satisfaction and retention.* Assisted members and caretakers with coverage inquiries about benefits, premium bills, provider network and other topics.* Confidently followed HIPAA, handled PHI, submitted coverage requests, appeals, grievances, and case management.

* Answered sales calls, documented caller information, resolved inquiries according to documented workflow.* Handled special outreach project to follow up on sales leads.* Demonstrated professional integrity and reliability, was recruited to work for the company full time before the end of my temporary contract.

Wilmington, Massachusetts, United States

* Set up sales appointments door-to-door.* Achieved Top Sales Canvasser in New England 2 months in a row.

Cinnaminson

* Recruited, contacted and scheduled volunteers for construction worksites, ReStore, and office. * Created and implemented volunteer orientations on a monthly basis. * Developed training for new data entry software (Giftworks) and transitioned all information to the upgraded system.

Chesterfield, NJ

* Manage farm stand inventory * Check in CSA members* Provide positive customer service while ensuring minimal product loss* Manual labor tasks as needed - weeding, planting, harvesting

Metaphysics

Bachelor Of Science - Bs, Design For User Experience

Associate Of Science (A.S.), Mathematics

Bachelor Of Science - Bs, Engineering