Melissa Rosas Email & Phone Number

Phoenix, Arizona, United States

- Ensure seamless support for both grants and scholarships while fostering positive relationships with stakeholders- Orchestrate the management of scholarship and grant applications via ACF's online platform- Comprehensive administrative and technical support using Salesforce platform- Perform due diligence for recommended payments following Foundation and IRS guidelines.- Represent ACF at scholarship and grant interviews, workshops and trainings as needed

Phoenix, Arizona, United States

- Manage the CCO and VP's schedule, including scheduling meetings, appointments, and coordinating with internal and external stakeholders.- Assist in managing expense reports, budget tracking, and financial documentation.- Manage and maintain confidential files and sensitive information, demonstrating a strong commitment to discretion and confidentiality.- Assist in the planning and execution of departmental meetings, workshops, and events, handling all logistics and coordination.- Proactively address issues, prioritize tasks, and find solutions ensuring a seamless and well-organized work environment.

- Complied fully with medical records and information privacy regulations at local, state and federal levels.- Developed written communications to stakeholders as requested, including preparation of confidential correspondence, reports, and other documents.- Collaborated with Clinical Supervisors to create and maintain client schedules, communicated cancellations and resolve scheduling conflicts.- Ensured accurate insurance contracts and authorizations were in place by coordinating with the billing department.

Phoenix, Arizona, United States

- Managed daily attendance records to ensure student retention and provide resources during remote learning.- Provided customer service by responding to requests for information from parents, students, staff, and/or the general public; and communicate District policies and procedures.- Performed a variety of routine clerical duties, including: filing, faxing, making copies, answering and transferring phone calls, and/or, performing other related activities.- Compiles routine, standardized reports from applicable database(s) and/or records; distributes reports to appropriate individuals.- Enters a variety of information into databases, spreadsheets, and/or other related computer-based programs

Phoenix, Arizona, United States

- Responded to the impacts of domestic violence and trauma by providing family outreach, case management, and support.- Provided positive guidance, emotional support, and promote autonomy to create a sense of personal power that will encourage growth and healing.- Built trust and rapport with youth and families by being a consistent presence that provides hope, encouragement, and resources.- Conducted initial or follow-up meetings on a biweekly basis to assess clients' educational and career goals or provide them with appropriate resources to overcome barriers.

Phoenix, Arizona, United States

- Provided crisis intervention to callers and walk-in clients; recognizing each situation as unique, challenging stereotypes and biases, while understanding and responding directly to trauma response.- Facilitate case management/life skills groups- Provided positive guidance, emotional support, and promoted autonomy to create a sense of personal power that encouraged growth and healing.- Provided support to receptionist position in the form of answering calls, identifying and assessing caller needs, and providing general information

Tempe, Arizona, United States

- Promptly and professionally answered the phone, sent reminder calls daily and followed up with students and faculty of the university.- Abided by FERPA laws to uphold the confidentiality of students navigating Title IX issues.- Provided immediate resources to students and parents who required assistance navigating the University offices and protocols.- Acted as a liaison between academic department faculty, advisors, and staff- Advised students on enrollment and support services