Responsible for teams supporting the continuity of our business services including three data engineering teams and the Business Intelligence (BI) team. Matrix manager for BI team and analysts supporting data engineering teams.

Manager for the Business Intelligence (BI) team comprising of BI admins, engineers and analysts specializing in MicroStrategy, Tableau, SSRS and SAS. Lead analysts for delivery teams to provide quality outcomes for stakeholder priority requests.

Lead for the Business Intelligence team leveraging Qlik, SSAS and SSRS tools. Responsible for end to end development including gathering user requirements, ETL, modeling, validation and training. Assists with Qlik Sense administration and support duties.

Managed two teams with a mixture of twelve full time associates and three contractors. Responsible for the internal Business Intelligence team leveraging Qlik, SSAS and SSRS tools. Managed an internally developed reporting environment used by our business partners and our external publisher community.

Provided reporting solutions for the healthcare industry specifically for Healthcare Effectiveness Data and Information Set (HEDIS) measures. Engaged with Client Managers and customers to understand requirements and created custom reporting to meet their needs.

Manager for five associates responsible for the execution of the overall reporting, analytics, business intelligence strategy and data services across the organization. Interacted with business owners to understand the business needs and opportunities to leverage data analytics. Lead prioritization, resource allocation and implementation of project deliverables while providing leadership. Worked with management to develop database strategies to support organization needs.

Team Lead for three employees with responsibility over Oracle and SQL Server environments, SharePoint, OnBase and Reporting Services. Coached and provided leadership to team through quarterly reviews, one-on-ones, and on the spot feedback.

Project manager for Network and Systems teams comprising of five members. Worked with teams to plan, design, develop and launch business and operations systems. Formulated and defined system scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Used project management methodology (Agile and Waterfall) to organize, monitor, and complete projects.

Member of five-person team responsible for developing reports, dashboards and adhoc reporting tools for the company. Mentored and trained power users to use BI development tools. Provided recurring training for sales folks on new enhancements and general refresher sessions.

Manager of two associates with responsibility over allocation and replenishment of books for wholesale club business. Technical asset for the team and considered an IT power user. Provided reporting, analysis and system support for team selling to strategic partner. Managed allocations team for improved sales and returns for $114 million customer. Created technical specifications for reporting and systems development. Provided detailed quality and script testing as well as training and documentation for end users.

Member of three-person team providing financial reporting for the company and customers. Primarily used MS Access and SQL Server Management Server for queries. Produced ad hoc reporting and MS Access applications to meet requests from across the company. Skilled in providing financial analysis to various departments within company. Accountable for providing sales reports for employee sales incentive plan.

Responsible for maintaining proper workflow, communicating with associates and customers, training, quality control, and data entry. Upgraded bibliographic MARC records and performed electronic linking for a multitude of different libraries using a variety of different interfaces. Responsible for applying library processing to books, audios, and DVDs, such as labeling, stamping, and bar-coding.