Manage daily operational tasks for the lab. Specific duties include tracking and documenting incoming and outgoing environmental samples, entering test results into the company Reporting System, and administering Certificates of Analysis to clients. Additional duties include digitizing and archiving positive test results, assisting in the development of requirements for new software for tracking and billing improvements. Responsible for all marketing tasks to include the purchasing of promotional items in coordination with vendors at trade shows. Manage customer relations and provide customer support. Author a bimonthly newsletter, which informs the customer of industry trends and updates to laboratory testing capabilities. Created and maintain the corporate website.