Whilst I continue my role at Rubicon Technical, I have also stepped into a new role to lend my expertise across Rubicon Bridge, our dynamic startup poised to revolutionise the regulatory landscape. Together, with my dedication to excellence in our established operations and my enthusiasm for pioneering endeavours, I'm eager to contribute to both teams' success. With bold ideas and boundless energy, we are forging new paths and pushing boundaries to bring our vision to life.

During my tenure at Rubicon Technical Ltd as Operations Manager, I have undertaken a multifaceted role that encompasses a wide array of responsibilities critical to the company's operational success. Key Responsibilities:Operations Oversight: I am tasked with overseeing the day-to-day operational activities of the company. This includes managing workflow processes, optimising resource allocation, and ensuring the smooth functioning of all operational aspects.Leadership: I provide leadership and guidance to the operations team, fostering a collaborative and high-performance work culture. Through effective coaching and mentorship, I empower team members to excel in their roles and contribute positively to the company's objectives.Customer-Centric Operations Management: I ensure timely delivery of services to our customers by prioritising a customer service-oriented approach. This involves negotiating contracts, monitoring performance, and swiftly resolving any issues that may arise, all while maintaining stringent quality standards to meet and exceed customer expectations. Cross Functional Collaboration: Collaboration with other departments, such as sales, marketing, and finance, to achieve organisational objectives. I foster a strong cross-functional relationships and facilitate collaboration to ensure alignment and synergy across departments.Performance Monitoring: Establishing key performance indicators (KPIs) to track operational performance and conducted regular performance reviews to assess progress against targets. Overall, my time as Operations Manager at Rubicon Technical Ltd is characterised by a relentless commitment to operational excellence, strategic vision, and effective leadership. By overseeing key operational functions and driving continuous improvement initiatives, I contributed to the company's success and sustained growth.

During my tenure at Rubicon Technical, I held a pivotal role in managing and developing the artwork process, ensuring seamless progression from origination to final approval for clients. My responsibilities encompassed overseeing artwork projects with both contract manufacturers and clients, adeptly resolving any arising issues to maintain the integrity of branded and customer products.I excelled in prioritising, forecasting, and planning workload allocations concerning artwork changes, ensuring efficient management and timely delivery. Additionally, I managed retailer specification systems and coordinated external printing resources, studios, and graphic designers, consistently meeting tight deadlines while upholding quality standards.My contributions extended to supporting the New Product Development (NPD) and Existing Product Development (EPD) processes, offering invaluable insights into pack design strategies. With meticulous attention to detail, I conducted thorough checks on critical elements of artwork before final sign-off, mitigating potential errors. Moreover, I played a key role in the creation and refinement of product structures and packaging briefs, optimising resource utilisation and minimising packaging waste.Demonstrating a commitment to operational excellence, I spearheaded initiatives to drive efficiency and implement cost-saving measures across artwork management processes. Furthermore, I authored Standard Operating Procedures (SOPs) and other quality system documents, ensuring adherence to regulatory standards and fostering a culture of continuous improvement.My tenure at Rubicon Technical at Artwork Coordinator/Project Manager was defined by a dedication to excellence in artwork management, underpinned by a strategic approach aimed at delivering superior outcomes while optimising resources and ensuring compliance with industry standards.

During my brief tenure at Sonoco Trident, I contributed to the dynamic landscape of the packaging industry with a focus on excellence and operational efficiency. Although my time was short, I approached each task with dedication and a commitment to delivering results.In my role, I engaged in various aspects of the packaging process, working alongside talented colleagues to ensure seamless operations and client satisfaction. From assisting with project coordination to supporting production schedules, I embraced the opportunity to learn and contribute in a fast-paced environment.My responsibilities included collaborating with teams to streamline workflows, addressing any emerging challenges, and providing support wherever needed. Despite the short duration, I made every effort to immerse myself in the company culture and uphold its standards of quality and professionalism.While my time at Sonoco Trident may have been brief, I valued the experience and the opportunity to contribute to the company's success. I remain grateful for the chance to be a part of a team dedicated to innovation and excellence in the packaging industry.

As a dedicated Account Manager at SGS, I operated within the dynamic realm of design conception through to Print Quality Management (PQM). With a meticulous approach and unwavering commitment to meeting client expectations, I meticulously oversaw all facets of the process. Empowered to make informed decisions aligned with company policies and procedures, I ensured seamless workflow and client satisfaction at every turn.My responsibilities spanned from collating comprehensive information and documentation to facilitating schedule planning meetings with production teams. I consistently offered innovative and cost-effective suggestions for job execution while prioritising resource optimisation without compromising on quality. Additionally, I served as a vital link between production teams and clients, proactively addressing any deviations from the original plan and handling client inquiries with transparency and efficiency.Engaging in continuous quality improvement initiatives, I worked collaboratively with the team to enhance processes and drive efficiency. Providing detailed updates to stakeholders and meticulously documenting meeting minutes and critical paths ensured alignment and accountability across all levels. Moreover, I fostered strong relationships with graphic service providers, suppliers, and printers, offering ongoing support and maintaining clear communication with the Account Director to ensure client satisfaction at every stage of the project lifecycle.Throughout my tenure, I remained dedicated to driving excellence, efficiency, and client satisfaction, cementing SGS's reputation as a leader in the industry.

Guiding Apprentices Toward Success with Dedication and Expertise.As an Apprenticeship Assessor and Tutor at HBTC, I dedicated myself to empowering individuals to reach their full potential and excel in their chosen fields. With a deep-rooted passion for education and a commitment to nurturing talent, I provided unwavering support and guidance to apprentices throughout their learning journey.I empowered individuals to excel in their chosen fields. I conducted assessments, developed tailored learning plans, and delivered engaging training sessions. Collaborating with employers, I ensured alignment between apprenticeship programs and industry needs. Monitoring progress, I offered constructive feedback and pastoral support. Facilitating workshops, I enhanced employability skills and stayed updated with industry trends. Fostering a positive learning environment, I collaborated to drive program improvements, witnessing apprentices' growth with pride.During my tenure at HBTC, I took immense pride in witnessing the remarkable growth and development of numerous apprentices, as they embarked on their journey toward achieving their career aspirations with confidence, competence, and unwavering determination.

At Seven Seas Limited, I embarked on a journey that culminated in my role as an International Market Manager, demonstrating a steadfast commitment to excellence and continuous growth within the organisation.Part of Merck Consumer Healthcare UK, Seven Seas stands as a premier supplier of branded vitamins, minerals, and supplements, commanding a strong presence in over 100 countries globally. In this pivotal role, I assumed multifaceted responsibilities to drive international market expansion and ensure operational excellence. Key accountabilities included:Strategic Forecasting and Budget Management: Management of forecasts and budgets, actively challenging distributors and collaborating with internal departments to ensure alignment with overarching business objectives.Price Management and Policy Adherence: Played a critical role in setting prices in accordance with internal policies.Product Launch Management: Successfully initiated and managed multiple international product launch projects, demonstrating adept project management skills and a keen eye for detail.Budget Oversight and Sales Analysis: Managed promotional budgets effectively, while also agreeing upon and monitoring sales budgets. Analysed sales reports to derive actionable insights, facilitating informed decision-making and strategic planning.My tenure as an International Market Manager at Seven Seas was characterised by a relentless pursuit of excellence, a proactive approach to challenges, and a strong focus on driving international market growth. Through strategic leadership and meticulous execution, I contributed significantly to the continued success and expansion of Seven Seas in the global arena.

As the International Market Coordinator at Seven Seas, I served as a linchpin in the success of our team of international market managers. In addition to managing essential operational tasks like commission payments, POS distribution, and stock/sales reporting, I provided comprehensive support to enhance their effectiveness.From meticulously handling customer inquiries and complaints to meticulously coordinating travel arrangements for country managers and senior executives, I ensured that our international operations ran smoothly and efficiently. Moreover, I spearheaded the management of packaging projects and collaborated closely with stakeholders to meet quality and timeline objectives, thereby contributing to the overall success of our international marketing efforts.One of my key responsibilities was to update and revise price lists in collaboration with accounts and customer services, ensuring accuracy and competitiveness in our pricing strategies across global markets. Additionally, I played a crucial role in forecasting monthly sales, providing essential data for inventory management and strategic decision-making.A significant aspect of my role involved managing budgets for marketing expenditure and medical representatives, optimising resource allocation and tracking expenses to ensure financial transparency and accountability.Overall, my dedication and meticulous approach to my responsibilities greatly supported the achievements of our international market managers, enabling Seven Seas to thrive and expand its presence in global markets.

Starting my career journey with a family-owned business boasting over four decades of expertise in crafting high-quality homes across East Yorkshire, I embraced a multitude of responsibilities.My main duties encompassed a wide array of tasks, including the provision of administrative support such as taking and typing minutes, updating the customer database, and maintaining the company website with current information. Additionally, I handled the purchasing and distribution of Point-of-Sale Material, ensuring the effective promotion of our offerings.I played a crucial role in facilitating communication and decision-making processes within the organization by producing reports for the Board of Directors, enabling informed strategic planning. Moreover, I actively contributed to the sales arena, managing staff rotas, producing price lists, and overseeing legal processing and chasing.Customer satisfaction was paramount, and I meticulously handled customer complaints, ensuring swift resolution, and maintaining positive relationships. Coordinating with contractors, I efficiently issued work orders and organised events to enhance brand visibility and engagement.My role also extended to managing the advertising schedule, booking advertisements, and undertaking ad hoc duties for other companies within the Beal Development Group, showcasing versatility and adaptability.Furthermore, I took charge of internal and external training sessions for Sales Executives, ensuring they were equipped with the necessary skills and knowledge to excel in their roles. Additionally, as the face of the company, I warmly welcomed visitors at the reception, reflecting the company's ethos of hospitality and professionalism.Throughout my tenure, I demonstrated a strong work ethic, attention to detail, and a proactive approach to tasks, contributing significantly to the success and reputation of the company within the industry.