Melissa Thomas Email & Phone Number

Washington D.C. Metro Area

Silver Spring, MD

Performed administrative responsibilities to support the Executive Vice President / ChiefOperating Officer (EVP / COO) in a fast-paced and challenging environment. After leadershiprestructure occurred, assigned to Development Coordinator role to support the Senior Directorof Development for the Joseph E. Robert Jr. Center for Surgical Care as well as.

Greater Atlanta Area

• Played an active role in monitoring performance while identifying opportunities to optimize internal processes, addressed inefficiencies and reallocated resources as needed. Maintained department, school and.
• Provided direct administrative support to Head of Middle School.
• Oversaw department budgets, including duties such as compiled necessary data for projects, monitored expenditures and income, made projections and recommended / instituted budget revisions when necessary.
• Created and maintained electronic filing system and departmental filing system while serving as a records manager, ensuring files were updated and sorted.
• Generated report packages (spreadsheets, charts, graphs and tables) by collecting and analyzing information; assisted with report generation and maintenance of designated internal software.
• Summarized and analyzed financial data, attendance reports and other relevant information to properly identify areas of concern.

Greater Atlanta Area

• Supported the daily operations of department, division and other organization units as assigned by assisting in meeting administrative goals and priorities for both short and long-term projects while monitoring.
• Developed organizational unit calendar to define milestones and develop strategic action plans to deliver milestones in a cohesive, thoroughly vetted manner which was met with great acceptance and understanding.
• Collected information and compiled data from multiple sources at all organizational levels researched and investigated information; made routine calculations for specified forms, report formats, presentations of.
• Conducted ongoing internal audits that ensured the highest standards of compliance were met, in accordance with government regulations and all Federal, State and Local standards.

Greater Atlanta Area

• Served as point of contact for all HR areas while identifying and restructuring agency staffing needs, establishing a strong workforce and resulting in a 43% increase in billable revenue. Provided feedback to Executive.
• Processed accurate payroll and corrected existing payroll errors, consistently saving the agency over $4500 per pay period.
• Organized and scheduled appointments for recruiting, staffing and training processes for all agency positions.
• Maintained personnel records and monitored employment status for compliance with Medicaid, state and federal regulations.
• Assisted in organizational planning, using considerations of the mental health field to develop policies and procedures along with documentation systems.
• Supervised the management and review of staff as well as maintained performance improvement systems and goals.

Greater Atlanta Area

• Managed all aspects regarding administrative and financial issues for the Department. Acted as both program coordinator & office administrator liaison with the University and outside clients. Served as one of the.
• Provides direct administrative support to Department Chair.
• Identified and shared best practices with the department members to ensure that all staff members continuously provided excellence as well as improved the University.
• Monitored and identified adoption and utilization trends, provided recommendations based on risk and students’ financial needs.
• Delivered periodic student / client health-checks.
• Identified renewal risk and collaborated with internal teams to remediate and ensure a successful renewal.

Greater Atlanta Area

• Successfully drove revenue, profitability and quality of business while enhancing and ensuring standards were met at all times. Performed administrative / operational duties that included: data entry, Customer.
• Proven ability in troubleshooting and developing creative, innovative solutions to business challenges; successfully managed change for improved performance and efficiency.
• Skilled in team development and project management; communicated objectives, planned and organized workflow and conducted individualized training.
• Managed communications with the sales force and served as marketing liaison between sales consultants and corporate staff; assisted with formal sales training.
• Monitored business trends, analyzed data, and developed forecasts.

• Responsible for individual psychological assessment and testing
• Provided in-take, diagnostic evaluations and assisted in creating treatment plans
• Created formal diagnostic psychological evaluation reports for individual's files
• Aided staff psychologist with referral suggestions to outside non-profit and social service organizations
• Collaborated with group home leaders, therapists and psychologists in treatment meetings

Ma, Clinical Psychology

Child and Adolescent Track (concentration)

Ba, Psychology