Melissa Thompson Email and Phone Number

Assisted medical providers such as physicians and hospitals in registering for either Medicare or Medicaid with the EHR (Electronic Health Records) Incentive Program. Also assisted providers with payment information.Provided information on the EHR Incentive Program using scripts provided by Centers for Medicare and MedicaidAssisted medical providers, such as physicians, hospitals and ambulance providers who submitted payment requests to the Section 1011 Program. Advising them of when payment will be made. Returned telephone calls to medical providers when further research was performed on payment requests with error reason codes.

Assisted customers calling in on reviewing their credit card transactions and closing account if fraud was detected.

Answered telephone; took messages and routed calls accordingly. Prepared verbal disclosure forms for speakers participating in weekly workshops. Prepared sign in sheet for physicians attending weekly workshops.Faxed flyer to each person attending weekly workshops. Prepared evaluation forms and made copies for each person attending workshops.Submitted catering requests to restaurants for participants attending workshops. Received and prepared incoming and outgoing faxes. Assembled, organized and tabulated data on spread sheet on physicians who attended workshops.

Answered telephone; took messages and routed calls accordingly received office callers. Received and prepared incoming and outgoing faxes. Received, sorted and distributed incoming mail.

Entered Loss Notices for Automobile, Property, General Liability, Inland Marine and Worker’s Compensation in computer on a daily basis. Wrote up loss notices that were called in by Insurance Agents, Insured or Claimants. Filed claim related Material on a daily basis and pulled claim files for Claims Adjusters when needed. Issued Property and General Liability Manual Coverage confirmation. Issued payments for Worker’s Compensation medical bills/ expense payments.