Melissa Tonn Email & Phone Number

Tampa, Fl, Us

Tampa, Florida, United States

Mineola, New York

• Schedule and confirm appointments, manage high call volumes, respond to numerous emails, assist with any questions or concerns, and process payments• Create purchase orders when deposits are fulfilled by customers prior to ordering• Order customer merchandise in a timely manner using email, phone, and designer portals• Receive customer orders and new inventory for sales floor from delivery services by fully inspecting merchandise and labeling properly• Ensure invoices from designers are accurate and update prices on inventory if increases occur• Contact manufacturers regarding issues with merchandise and following up on late deliveries• Develop shipping labels and package merchandise for customers who wish to have items shipped• Assisted customers with postponed weddings during pandemic with ordering and picking up merchandise as well as processing payment plans• Use Excel spreadsheets to accurately input new inventory into BridalLive system• Assist customers in finding the perfect dress for their special occasion• Providing a positive first impression by greeting and welcoming customers• Effectively promote events by designing marketing advertisements for the company’s website• Maintain website with photos of new inventory to draw users to visit stores• Assist with the opening of new store, Bridal Rack, to ensure store is organized properly• Mentored new bridal consultants to understand work procedures and how to use BridalLive to create special orders, locate inventory information, and write detailed notes about customer experiences• Keep work space and sales floor clean, organized and safe

West Islip, New York

• Designed save the dates, bridal and baby shower invitations, wedding programs, table seating chart, and thank you cards• Developed logo design for independent baker

Tampa, Florida, United States

• Collaborate with sales representatives, managers, partner agents and other departments• Assist sales agents by ordering sales and marketing material• Prepare Excel reports on sales statistics and error applications• Utilize Customer Relationships Management (CRM) to monitor member interactions• Gather member information using Customer Interface (CI) program to assist sales agents• Schedule appointments for members with onsite customer service representative• Greet members with a positive attitude and assist with inquiries• Prepare community center for social events and health education classes• Submit work orders to provide a safe environment for members and team

Deer Park, New York

• Created designs for various print material including booklets, certificates, and brochures• Developed logo design for Mission United shirts, which increased sales• Organized and counted inventory of apparel based on size and style• Assisted and took photos at numerous events including the LIVE UNITED Luncheon• Collaborated with in house departments to design material that will help spread the message they are sending to audiences

Lindenhurst, New York

• Engaged and connected with customers to promote a positive shopping experience.• Employee of the Month for May 2012 and September 2014.

Babylon, New York

• Recommended and consulted with clients on the most appropriate graphic design options for their invitations based on their specific requirements• Developed numerous invitations that exceeded the expectations of our clients

Bachelor'S Degree, Visual Communications: Art And Graphic Design, 3.63 Gpa

Activities and Societies: Golden Key International Honour Society

High School Diploma With Advanced Regents

Activities and Societies: Foreign Language Honor Society