● Primary contact for private events/buyouts, such as the All Star Michelin Dinner, requiring BEO write ups● Managing Instagram, Facebook and Twitter accounts- created content weekly and scheduled posts according to feedback andinsights● Adjusting reservation books and seating selections, maintained close relationships with guests in an environment where attention to detail is vital

● Responsible for leading and regulating methodic group, individual and virtual tutoring sessions● Organized staff meetings amongst about 100 staff tutors and update tutoring procedures and train the rest of the tutors when changes occur● Clearly communicated considerate ideas to help writers develop their ideas during the session and for future writing assignments● Staff lead responsible for effectively incorporating librarians into the Writing Center to help guide students with… Show more ● Responsible for leading and regulating methodic group, individual and virtual tutoring sessions● Organized staff meetings amongst about 100 staff tutors and update tutoring procedures and train the rest of the tutors when changes occur● Clearly communicated considerate ideas to help writers develop their ideas during the session and for future writing assignments● Staff lead responsible for effectively incorporating librarians into the Writing Center to help guide students with research Show less

● Trained entire host team through service operations that began with initial training procedures upon hiring and continuously updated service procedures to facilitate efficiency and educated the rest of host team when changes occur● Conducted interviews for new members of the team and provided an individualized training manual● Proactively ensured bi-weekly contact with members of the host team and upper management to monitor performance to highlight trends for consideration of review… Show more ● Trained entire host team through service operations that began with initial training procedures upon hiring and continuously updated service procedures to facilitate efficiency and educated the rest of host team when changes occur● Conducted interviews for new members of the team and provided an individualized training manual● Proactively ensured bi-weekly contact with members of the host team and upper management to monitor performance to highlight trends for consideration of review for development● Translated communication between Spanish speaking and non-Spanish speaking team members for hiring paperwork, interviews and other specialized concerns● Adjusted reservation books and seating selections in a high-volume environment● Ordered inventory for office supplies and merchandise Show less

● Oversaw a class of 15-20 students during their daily activities, creating lesson plans and innovated day to day activities in a volatile environment● Developed individualized student portfolios for revision during parent teacher conferences to create growth plans for students based on their progression● Took weekly inventory and ordered necessary supplies for the classroom● Served as primary contact for any questions or concerns any parent had