Melissa Westfall Email & Phone Number

Wausau, Wisconsin Area

Knowledge of agile development methodologies and IT project management. Ability to depict complex ideas, issues and designs to varied audiences; and educate SBU/department(s) on business vision, project plan and impacts of the change. Ability to make difficult and quick decisions on a daily basis. Possess strong leadership skills to influence a diverse group of stakeholders, and are a great problem-solver with ability to lead the team to push the solution and progress. Strong experimental mindset to drive innovation amidst uncertainty. Excel at finding innovative ways to get the job done. Likes to be challenged and do best work under pressure, while having the ability to coach and mentor a team to maximize progress and potential.

Wausau, Wi

Consults and collaborates with cross-functional stakeholders through elicitation, analysis, and translation of business needs into business requirements – end-to-end; leading to product offering enhancements that support overall product and business objective strategies. Triage and troubleshoot complex user-reported system issues; lead various system issue research and resolution efforts including analysis,verification and validation of issues and fixes. Demonstrate subject matter expertise in commercial insurance products, business analysis and approaches to software development. Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and IT solutions; provide direction and ensure compliance with best practice solutions. Foster change management as the organization changes and new skills are required, focusing on team/individual development to be a valuedcontributor. Promote effective cross functional working relationships with stakeholders and IT partners; deliver work on time and with a high degree of quality supporting delivery schedules and stakeholder expectations.

Subrogration Professional