Melissa Wright Email & Phone Number

Spokane, Wa, Us

Manage a team working in a specialized area of a midsize bank. Oversee department workflow and functions to ensure timelines and compliance with regulatory procedures with minimal supervisory oversight. Ensure that all daily, weekly, and monthly GLs are balanced, reconciled, and communicated based on SOX regulations. Oversees the scheduling, prioritizing workflow and delegate tasks as needed.

Responsible for monitoring highly complex retail and commercial loan servicing workflow, assisting other loan support specialists as needed and keeping leadership apprised of workflow and deadlines. Working on complex assignments with independent action and a high degree of initiative are required. Acts as a subject matter expert and lead on project teams.

Spokane, Washington

Spo

Spokane, Washington

Spokane, Washington Area

Performs loan servicing activities such as boarding and auditing mortgage loans, and perform quality control of mortgages to verify all information is correct. Processes loan payments and payoffs, payment corrections, analysis of GL accounts, and research loan issues. Participate in continuous improvement events such as Kata and Kaizen to ensure best practices moving forward.

Monitor key dates related to loan transactions and respond accordingly.Enter data into loan origination system.Send loan application forms, disclosures agreements, and other supporting documentation to customers for completion and signature; manage the collection of completed documents accordingly.Obtain automated underwriting system (AUS) findings, and update files as accordingly.Request necessary paperwork, including title work, escrow and appraisal documents, and social security verifications.Run credit on loans assigned to a loan officer.Obtain conditions during processing and underwriting.Provide marketing support by coordinating, creating, tracking, and distributing advertising materials as needed.Provide clerical and administrative support as needed.

Bachelor Of Business Administration (B.B.A.), Human Resources Management/Personnel Administration

Went to school full time while working full time. Maintained status of being on Dean's List for exceptional grades.

Associate Of Arts (A.A.), General Studies