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Melissa Amos is listed as Technical Writer | Content Strategist at Instabase, a with 114 employees, based in Portland, Oregon, United States. AeroLeads shows a work email signal at instabase.com, phone signal with area code 877, and a matched LinkedIn profile for Melissa Amos.
Melissa Amos previously worked as Staff Technical Writer at Instabase and Product Content Manager at Appomni. Melissa Amos holds M.S., Technical Communication from Portland State University.
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AeroLeads found 1 current-domain work email signal for Melissa Amos. Compare company email patterns before reaching out.
Experienced technical writer with a passion for delivering useful, compelling content.My interests lie at the intersection of information, strategy, and user experience, and I have a long history of designing technical content that supports users throughout the customer lifecycle. My skill set includes Docs as Code, DITA, content strategy, information architecture, UI text, taxonomy, research and analysis, and project management, and my superpowers are user advocacy and making sense of chaos, whether that pertains to information, processes, or strategy.
Listed skills include Technical Writing, Software Documentation, Technical Communication, Technical Documentation, and 24 others.
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A career timeline built from the work history available for this profile.
• Prioritize, plan, research, and write technical documentation.• Advise the Tech & Product org on content strategy and terminology.• Craft user interface text and collaborate on user experience.Writing samples• https://aihub.instabase.com/docs/aihub/build/index.html• https://instabase.com/docs/overview/index.html• https://instabase.com/docs/extract-classify/annotation/index.html
• Established and executed on content strategy for the Tech & Product org.• Expanded and managed the documentation program, and evolved documentation team, tools, and deliverables.• Prioritized, planned, researched, and wrote technical documentation.• Crafted user interface text and collaborated on user experience.• Established content and style standards for technical documentation and user interface text.
Portland, Or
• Planned, researched, and wrote Puppet Enterprise documentation, and served as Enterprise documentation lead.• Served as lead DITA information architect and project manager.• Advised product teams on content strategy, information design, and user experience. • Developed guidelines and processes for the technical publications team.Writing sample• Puppet Enterprise 2021.2 Product Guide, Enterprise Docs lead and author of installing, upgrading, configuring, and SSL sectionshttps://raw.githubusercontent.com/puppetlabs/docs-archive/main/pe/2021/PE%202021.2.pdf
Beaverton, Or
• Planned, researched, and wrote award-winning end user documentation.• Served as lead technical writer for the company's Enterprise mobile product. • Advised product teams on interface text, product continuity, and workflow design. • Independently authored a company-wide Enterprise UI text style guide.• Led numerous data analysis and content strategy projects that informed the documentation team’s direction and processes.Writing samples• McAfee Enterprise Mobility Management 12.0 Installation Guide, lead and sole authorhttps://www.microsa.es/biblioteca/McAfee/emm/McAfee_EMM_12.0_Installation_Guide.pdf• McAfee Enterprise Mobility Management 12.0 Product Guide, lead and sole authorhttps://www.microsa.es/biblioteca/McAfee/emm/McAfee_EMM_12.0_Product_Guide.pdf
• Wrote, edited, and published technical documentation for print and web. • Co-authored multiple award-winning manuals. • Served as information architect redesigning an internal, 35,000+ hits/year website.
• Edited multi-million dollar project proposals. • Drafted business unit policies and procedures. • Provided business analyst support related to project planning, budgeting, and federal licensing.
• Covered a variety of beats, including government, education, healthcare, business, and entertainment. • Authored cover story highlighted by the Association of Alternative Newsweeklies. • Co-authored cover story for issue with the highest pickup rate in the paper’s history.
Other employees you can reach at instabase.com. View company contacts for 114 employees →
Deepak Gopinath
Colleague at InstabaseBengaluru, Karnataka, India
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Simran Gupta
Colleague at InstabaseBengaluru, Karnataka, India
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Suraj Biswas
Colleague at InstabaseNew Delhi, Delhi, India
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Deeksha Chandwani
Colleague at InstabaseBengaluru, Karnataka, India
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Hamish Campbell
Colleague at InstabaseLondon, England, United Kingdom
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Bibhash Rajbongshi
Colleague at InstabaseBengaluru, Karnataka, India
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Kimberly Acevedo, M.Ed, Itil4, Rmcp®
Colleague at InstabasePalm Bay, Florida, United States
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Anshul Padhi
Colleague at InstabaseBengaluru, Karnataka, India
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Jordy Van Landeghem, Phd
Colleague at InstabaseAntwerp Metropolitan Area, Belgium
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Ed Hagan
Colleague at InstabaseUnited States
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Specialization in information architecture and usability.
Quick answers generated from the profile data available on this page.
Melissa Amos works for Instabase.
Melissa Amos is listed as Technical Writer | Content Strategist at Instabase.
AeroLeads has found 1 work email signal at @instabase.com for Melissa Amos at Instabase.
AeroLeads has found 1 phone signal(s) with area code 877 for Melissa Amos at Instabase.
Melissa Amos is based in Portland, Oregon, United States while working with Instabase.
Melissa Amos has worked for Instabase, Appomni, Puppet, Mcafee | Intel Security, and Pacificorp.
Melissa Amos's colleagues at Instabase include Deepak Gopinath, Simran Gupta, Suraj Biswas, Deeksha Chandwani, and Hamish Campbell.
You can use AeroLeads to view verified contact signals for Melissa Amos at Instabase, including work email, phone, and LinkedIn data when available.
Melissa Amos holds M.S., Technical Communication from Portland State University.
Melissa Amos is listed with skills including Technical Writing, Software Documentation, Technical Communication, Technical Documentation, Information Architecture, Online Help, Information Design, and Editing.
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