Melissa Wright Email & Phone Number

Woodstock, Georgia, United States

Provides cutting edge group fitness instruction through a variety of entertaining, educational, and fun classes promoting fitness and positive self-esteem in a safe environment.

Roswell, Georgia

Roswell, GA

Greater Atlanta Area

- Responsible for assigned projects pertaining to ADP products, process, tools and procedures impacting all Employer Services regions. - Functioned as a liaison between and among regional and group staff departments and management in order to create & analyze business requirements, develop project plans and effectively support & drive projects or products.

Greater Atlanta Area

- Served as primary escalation point for all implementation associates (1000+) by responding to functional and technical support cases/tickets.- Provided internal advisory-level consulting expertise to implementation associates and management on methodology enhancements.- Offered external support to clients on complex implementation processes and/or.

Greater Atlanta Area

Supported Major Accounts Sales Division (800+ employees) by providing functional and technical product support on ADP’s HRIS Solution, COBRA Services,and Cafeteria 125 Reimbursement Plan Types, which include Flexible Spending Accounts and Commuter Benefits Services. - Responded to RFP’s, researched technical issues and provided documented problem.

Greater Denver Area

Responsible for providing pre-sales solution consulting to Sales teams by conducting an in-depth analysis of the prospective client’s business operations and presenting a technical demonstration of ADP’s system capabilities. Achieved ADP’s Major Accounts Sales President’s Club in 2004 and 2005. - Conducted and documented a business analysis of the.

Englewood, CO

Successfully managed 3 mid-sized clients' installation of Page's Order Entry, Fulfillment, and Inventory Management proprietary software application. Collaborated with assigned clients to define project plan and timelines, milestone goals, budget constraints, and resource availability.

Greater Chicago Area

Provided systems design, integration support, and supervisory functions to federal government agencies and higher education institutions implementing large scale PeopleSoft HRMS enterprise solutions. - Completed general and detail designs for all gaps identified in the Payroll Gap Analysis as customizations or modifications. Worked closely with the client.