Melissa Ochoa Email & Phone Number

United States

Registered Representative offering securities products and services through NYLIFE Securities LLC, Member FINRA/SIPC, A Licensed Insurance Agency.

San Antonio, Texas Area

Agent licensed to sell insurance through New York Life Insurance Company.

San Antonio, Texas

Interview prospective students. Assist with enrollment process. Make out bound calls to prospecting students. Schedule and conduct tours of the campus, providing general information on campus services. Coordinate and host at least one campus event for incoming candidates. Contact candidates assigned using the phone, email and other approved methods. Consistently use the Ten Step Process to maintain commitment. Introduce candidates to other departments and their services and help coordinate between department to answer student questions or resolve issues. Cover and explain critical academic and campus compliance information and disclosures with candidates. Mail information and communication packages as appropriate. Maintain contact with candidates throughout the enrollment process and into the student's second term. Ask candidates and students for appropriate referrals. Collect and verify high school transcripts where appropriate. Attend and participate in scheduled campus events. Accurately record enrollment activity and information using the company's information systems according to policy. Adhere to all company and regulatory rules and requirements.

Midland, Texas

• Enter financial entries on a daily basis into the ACS Financials Software.• Enter contributions weekly into the ACS People Software.• Make any calls necessary to maintain the church facilities.• Supervise six employees.• Ensure the church is within budget for the year.• Prepare budget for the upcoming year. • Communicate with Vendors.• Set up online giving for parishioners.• Maintain bank balances.• Review payroll, pensions, and insurances to ensure they are accurate.• Set up a Workers Comp account.• Make deposits as necessary and weekly from Sunday contributions.• Schedule classrooms needed for meetings.• Work closely with the Priest to assure all aspects of the church are covered.• Communicate with parishioners.• Send out quarterly statements on pledges.• Prepare reports for the Vestry on updates for approvals if necessary. • Prepare Annual Parochial Report. • Prepare Annual Meeting Report • Notary Public

Midland, Texas

Worked closely with the Executive Team which consisted of CEO, Operations Director, District Managers, Asset Protection Director, Training Department Director, and Operations Training Manager. • Trained all new hires on company policies and procedures. • Trained new hires at the stores for hands on experience.• Trained all employees how to use the new payroll system (clocking in/out) • Trained all employees on the new online modules and assured they were in compliance.• Worked closely with H.R. Director on any employee issues. • Assisted Store Managers in preparing daily business reports to submit to Home Office. • Worked as a team player with all District Managers and Trainers. • Assisted District Managers in any capacity needed.• Reviewed training programs and provided feedback to the Executive Team.• Assisted in revamping the training program through online training.• Trained Store Managers on any new procedures

Worked closely with Director of Admissions to meet company goals and standards. Trained representatives to recruit and enroll prospective students and provide exceptional customer service. Gave feedback on observations to representatives. Supervised 14 representatives.

San Antonio Tx

Managed overall operations of six stores. Increased sales. Maintained P&L statements to standards. Trained, hired, terminated, & developed employees. Administered annual evaluations. Maintained lab supplies at proper levels. Merchandised according tip company plans with store managers.

San Antonio Area, Texas

Managed overall operation of a multi-million dollar store, to include: merchandising, operations, shipping and receiving, loss prevention, accounting, scheduling, and following company standards and guidelines. Also did hiring, training, developing, terminating, and evaluations of employees. Supervised up to 130 employees to include nine department managers and two assistant managers.

Bachelor Of Applied Arts & Science Degree, Business Administration And Management, General

Associate'S Degree, Accounting Technology/Technician And Bookkeeping