Melissa Oconnor Email & Phone Number

California, United States

Lead data analyst in 20 separate task forces each year. Action items included streamlined analysis, data generation, and provision of robust reporting packages.1. Created single source of truth for direct marketing outreaches. United multiple incomplete sources and processes to make outreach available to the entire company.2. Lead analyst for Population Health Management initiatives and data consumption. Includes campaigns, claims, and community outreach. 3. Develop, from initial data creation to final design implementation, multiple Tableau dashboard surrounding demographics and KPIs.4. Bridge knowledge gap between claims, communications, sales, marketing, and informatics. 5. Speaker at Health Plan Alliance national Member Experience Summit 2020. Live demonstration of self-produced Consumer Engagement dataset and Tableau dashboard.

Albany, New York, United States

Worked overall to reduce waste, unnecessary spend, and facilitate communication and awareness of supply chain practices within the St. Peter’s Healthcare system.1. Implemented system-wide savings programs and was personally responsible for identifying and maintaining monthly initiatives. One project yielded $312k in savings across six health care facilities.2. Identified system-wide savings opportunities. Communicated with departments to establish purchase orders, educate on spend, and maintain contractual compliance.3. Closed purchase orders, inventory control, and general ledger systems every month. Supply Chain system must be closed for local and national finance teams to continue their procedures.