Melissa Ascencio Schmidt Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

San Mateo

Provide crisis intervention, risk assessment, and supportive counseling to callers on the domestic violence hotline with a trauma informed approach. As well as providing emergency telephonic response to residents of San Mateo County following a referral from local law enforcement. Services include safety planning, peer counseling, crisis case management, information and referral, and group facilitation. Presented topics for the 40-Hour Domestic Violence training, participated in community based prevention panels & presentations, as well as annual awareness fundraising events.

Union City

Demonstrated excellence in service and hospitality while utilizing invaluable interpersonal communication skills. Effective when working during high periods of volume, manages priorities and time efficiently. Sets a positive example by reinforcing successful performance through encouraging coaching and individual based feedback. Accurately maintained cash resources by computing sales prices, receiving and processing payment. Certified Barista Life Coach.

Fremont

Facilitated SAVE’s “Loves Me, Loves Me Not” presentation to junior high classes, high school classes, youth groups and extracurricular clubs. Provided, maintained, and nourished a safe space for discussions about healthy relationships, the warning signs of abuse, and the cycle of violence. Created an inclusive environment for youth to speak out about the different types of abuse they may have experienced in their relationships. Explored the societal attitudes and norms toward violence that perpetuate dating abuse through interactive scenarios.

Santa Cruz

Handled cash and credit card payments for To-Go items and dine-in patrons. Accurately took and placed food and beverage orders from patrons, answered questions regarding prices, substitutions, allergies to specific food, quality and quantity of menu items, and availability of menu items. Gave accurate timing for To-Go orders, greeted customers, trained succeeding To-Go server and closing cleaning duties such as restocking preparation for the following shift.

Santa Cruz

Operated a safe & confidential emergency shelter for women and children who had been victims of domestic violence and sexual assault. Performed shelter assessments, advocated on behalf of women and their children and provided educational tools to help end domestic violence. Assisted women with restraining orders, obtain housing and employment. Supported both men & women on 24-Hour crisis line calls, familiarizing them with their options and steering them to resources.