Melissa Baker Email & Phone Number

Schenectady, Ny

• Managed the offer process including verifying posting compliance, drafting offer letters, processing acceptances and coordinating candidate background checks and drug screens. • Processed 75-100 new offers per month for both internal and external candidates ranging from hourly employees to salaried senior executives.• Served as the candidate point of contact throughout the offer and initial onboarding process.

Albany, Ny

• Monitored and evaluated tasks completed within Eligibility & Enrollment for the New York State of Health, ensuring activities and processes met compliance requirements and contractual standards between MAXIMUS and the Department of Health.

East Greenbush, Ny

• Input and validated customer mortgage applications including ordering credit profiles, and answered calls from brokers and clients to assist with status inquiries and general questions.

Carmel, Ny

• Input customer subscriptions into company network and ran scanner operations and backup of Life Works system.

Millerton, Ny

• Updated and added new listing information for company references via phone calls, internet research, and fax and email campaigns.• Hired in Data Entry department in July 2001, promoted to Assistant Foods Editor in October 2001