Melissa Baxter Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

Design develop and facilitate various training programs that align with company goals, including product, sales, customer service and leadership training. Utilize instructional design process to create and develop training content and deliverables. Collaborate with various department leaders and subject matter experts to maintain quality and accuracy of deliverables. Manager training projects, including deadlines, instructional designers and other partnerships. Create and implement various company-wide retention policies, including maternity leave, onboarding buddy program, annual team community volunteer day and internship program.

Provide excellent service as the point of contact for clients. Develop unique strategies and work with client to meet/exceed objectives. Build strong, long-term client relationships and maintain frequent contact. Coordinate and work with internal departments and specialists to develop and execute digital strategies. Create and present monthly progress reports to clients. Set digital strategies for customers.

Responsible for managing a team to oversee, grow and optimize proprietary and 3rd party market research panels across the AMER region. Analyze panel and partner performance to ensure both financial and client success. Utilize programmatic, Google Adwords and Youtube platforms to acquire panelists as well as work with product and sales teams to accomplish internal goals. Fundamental in working with other teams to ensure company success a as whole, not only for our team.

Plano, Tx

Develop and maintain relationships with strategic partners, track and analyze partner campaign results to increase additional recruitment, develop and initiate strategies for partner enhancement to better integrate with and grow relationship, work cross-functionally with marketing, finance and technology to create a seamless experience for the partners.

Create digital media plans and campaigns for clients based on budget, desired goals, appropriate targeting and deadline. Ensure both sales and client goals are met in order to execute a successful campaign. Work with various teams to ensure execution of campaign is appropriate and possible. Performed additional tasks outside media planning, such as training, reporting, troubleshooting problems and conflicts, and analysis.

Execute a portfolio of community-based events, with accountability for significant income targets, as well as event-related mission and advocacy activities. Ensure goal achievement through effective leadership, engagement, empowerment and mobilization of event volunteers. Engage, train and manage relationships with community members and businesses to ensure a successful event and continued relationship with the Society.

Manage client, vendor, and industry relationships, oversee company interns, secure sales proposals, complete on-site event planning and execution, created and maintained comprehensive administrative processes.

Organized and coordinated Oklahoma’s largest bridal shows, solicited vendors for rewards packet and coupon book, maintained positive relationships with vendors and venues, performed administrative tasks for bridal shows.

Norman, Ok

Coordinated ceremony and reception events for bride and groom, decorated chapel and reception area to client specifications, prepared food efficiently, maintained a cheerful atmosphere during stressful circumstances, minimized and resolved conflict

Recruit vendors for bridal show as well as prepare logistical needs for event. Execute event perfectly.

Norman, Ok

Ba Magna Cum Lade, Psychology

Bachelor’S Degree, Psychology, 3.8

Activities and Societies: Psychology Club, Honors College