Melissa Bruner Email & Phone Number

Ed2Go

ed2go, a part of Cengage Learning, is the largest provider of turnkey online training and education solutions serving the adult education, career, and corporate training markets. With over 2,100 colleges, universities, community based organizations and other training providers, ed2go has served nearly 2 million students. ed2go's ever-growing catalog of Online Courses and Career Training Programs makes it simple for students to enrich their lives or reach professional goals in a supportive and engaging environment. ed2go also can help educational institutions jump-start their online education programs or augment existing distance learning options.To learn more about ed2go and our other product and services, visit www.ed2go.com

Norman, Oklahoma, United States

Customer Representative/TrainerBurlington English - Norman, OK2020 to PresentAccount management/training specialist with emphasis on assisting adult education ELL teachers with using Burlington English to teach virtually, and in a hybrid or classroom setting. Territory has included OK, North and West TX, CO, and UT. Lead national virtual training sessions as well as client-specific and individual training.

In a 12-state territory, sold online supplemental curriculum that allows students to discover, explore, and create. Managed new business development and renewal sales/customer support. Contacts include district administrators, principals, and library/media directors. 2019 sales achievement of 30% YOY growth. 2 Top Performer awards.

Oklahoma

Consult with district administrators and school leadership to craft online/blended learning solutions from a spectrum of options, from transactional sales such as individual courses for one or more students, through long-cycle sales such as district or statewide virtual schools.• Increase territory by average of 6% yearly, with 12% growth in 2014/15. Top Performers Club.• Plan and execute marketing campaigns, lead generation, and manage pipeline growth for territory with a sales base of 2.4 million-3.8 million (base depending on territory configuration and product range)• Secure renewal business and find upsell opportunities with existing clients• Managed regional team including sales reps and product specialists to craft sales strategies, close sales, and implement best-practice customer usage• Served as mentor/trainer to new employees

Represented portfolio of solutions for credit recovery, writing improvement, and ELL• Grew historically underperforming territory by 5% with aging product• Hosted successful user group events to support existing customers and to sign new customers• Worked closely with team of colleagues to close, implement, and retain/grow sales, and to support customers

• Consulted with academic and government libraries to provide print/e-books and services• Assessed customer needs to provide appropriate technology and service solutions• Maintained customer base while company struggled to update product and services• Position eliminated when company was purchased by competitor

• Grew sales at major national account from under $100 to over $3,000,000 in two years• Closed deal and managed development of three content areas for major for-profit university partner• President’s Club and Leadership Council member

• Exceeded quota 7 of 9 years. Top Performers Club.• Roles included sales representative, sales director, marketing manager, distance learning specialist, national accounts manager, and custom editor• Managed award-winning marketing and advertising campaign for Prentice Hall agriculture textbooks• Trainer at new representative ‘boot camp’ and career development sessions• Customized print and digital resources to meet school-specific requirements. Included editing materials for flow, clarity, and to eliminate ghost references.

• Taught five courses each semester including Composition, ESL, and Developmental Writing• Taught Upward Bound (at-risk high school) students each summer, and served as mentor to students during school year• Edited and wrote for Westview, a regional studies magazine• Assisted university forensics team as coach and judge• Faculty sponsor of student organizations• Nominated for various teaching awards by students and colleagues• Coordinated “Let’s Talk about It, Oklahoma” community events• Hosted annual writer’s festival

M.A., English

B.A., English

Activities and Societies: Graduated with high honors. University show choir, women's chorus, Sigma Sigma Sigma sorority, Honors program.