Senior Customer Technical Support Agent
Current
Dec 2021 - Present
AeroLeads people directory · profile
Thomas Ryan Email & Phone Number
Senior Customer Technical Support Agent at Cengage Group
at
Cengage Group
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Technical Support Agent at Cengage Group
Location
Covington, Kentucky, United States
Company size
Who is Thomas Ryan? Overview
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Quick answer
Thomas Ryan is listed as Senior Customer Technical Support Agent at Cengage Group at Cengage Group, a with 3281 employees, based in Covington, Kentucky, United States. AeroLeads shows a matched LinkedIn profile for Thomas Ryan.
Thomas Ryan previously worked as Senior Customer Technical Support Agent at Cengage Group and Certified Customer Technical Support Specialist at Cengage Group. Thomas Ryan holds Bachelor Of Applied Science - Basc, Information Technology from Northern Kentucky University.
Company email context
Email format at Cengage Group
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Cengage Group
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Profile bio
About Thomas Ryan
I provide direct tech support to K-12 students, higher ed students, and instructors regarding their online education Cengage courseware. I also collaborate with my customer technical support colleagues to trouble shoot their clients' issues and coordinate with our development/content team to provide excellent customer service.
Current workplace
Thomas Ryan's current company
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Cengage Group
3 roles
Thomas Ryan work experience
A career timeline built from the work history available for this profile.
Certified Customer Technical Support Specialist
Nov 2020 - Dec 2021
Base Customer Technical Support Agent
Apr 2020 - Nov 2020
Team & coworkers
Colleagues at Cengage Group
Other employees you can reach at cengage.com. View company contacts for 3281 employees →
TM
Trevor Mueller
Colleague at Cengage GroupCincinnati, Ohio, United States
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AH
Amanda Hackett
Colleague at Cengage GroupCincinnati Metropolitan Area, United States
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NH
Nikita Hall
Colleague at Cengage GroupFarmington, Michigan, United States
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CG
Claudia Graupp
Colleague at Cengage GroupHamilton, Montana, United States
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YR
Yogesh Rikhari
Colleague at Cengage GroupDelhi, India
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BB
Barbara Brown
Colleague at Cengage GroupCincinnati, Ohio, United States
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TC
Theresa Collins
Colleague at Cengage GroupDry Ridge, Kentucky, United States
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KR
Kara Rambke
Colleague at Cengage GroupDowners Grove, Illinois, United States
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RL
Raul Leon
Colleague at Cengage GroupNaucalpan De Juárez, México, Mexico
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ED
Eileen Driscoll
Colleague at Cengage GroupHingham, Massachusetts, United States
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Trevor Mueller
Colleague at Cengage GroupCincinnati, Ohio, United States
View →
AH
Amanda Hackett
Colleague at Cengage GroupCincinnati Metropolitan Area, United States
View →
NH
Nikita Hall
Colleague at Cengage GroupFarmington, Michigan, United States
View →
CG
Claudia Graupp
Colleague at Cengage GroupHamilton, Montana, United States
View →
YR
Yogesh Rikhari
Colleague at Cengage GroupDelhi, India
View →
BB
Barbara Brown
Colleague at Cengage GroupCincinnati, Ohio, United States
View →
TC
Theresa Collins
Colleague at Cengage GroupDry Ridge, Kentucky, United States
View →
KR
Kara Rambke
Colleague at Cengage GroupDowners Grove, Illinois, United States
View →
RL
Raul Leon
Colleague at Cengage GroupNaucalpan De Juárez, México, Mexico
View →
ED
Eileen Driscoll
Colleague at Cengage GroupHingham, Massachusetts, United States
View →
2 education records
Thomas Ryan education
Bachelor Of Applied Science - Basc, Information Technology
Associate Of Science - As, Information Technology
FAQ
Frequently asked questions about Thomas Ryan
Quick answers generated from the profile data available on this page.
What company does Thomas Ryan work for?
Thomas Ryan works for Cengage Group.
What is Thomas Ryan's role at Cengage Group?
Thomas Ryan is listed as Senior Customer Technical Support Agent at Cengage Group at Cengage Group.
Where is Thomas Ryan based?
Thomas Ryan is based in Covington, Kentucky, United States while working with Cengage Group.
What companies has Thomas Ryan worked for?
Thomas Ryan has worked for Cengage Group.
Who are Thomas Ryan's colleagues at Cengage Group?
Thomas Ryan's colleagues at Cengage Group include Trevor Mueller, Amanda Hackett, Nikita Hall, Claudia Graupp, and Yogesh Rikhari.
How can I contact Thomas Ryan?
You can use AeroLeads to view verified contact signals for Thomas Ryan at Cengage Group, including work email, phone, and LinkedIn data when available.
What schools did Thomas Ryan attend?
Thomas Ryan holds Bachelor Of Applied Science - Basc, Information Technology from Northern Kentucky University.
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