Melissa Cherry Email & Phone Number

Kaufman, Tx

Make initial contact with all internet leads, follow-ups, set appointments, and close the sale. Maintain leads using CRM VinSolutions. Deliver new vehicles to customers and ensure they understand the vehicle’s operating features, warranty, and paperwork. Introduce customers to the Service Department, emphasizing to them the quality and efficiency of the dealership’s service operations. Photograph all pre-owned inventory as well as new car inventory. Take photos of appraisals. Merchandise Used Car lot needed. Maintain relationships with online vendors such as AutoTrader, Reach Local and YellowBook.Attended sales meetings and training sessions as scheduled.

Arlington, Tx

I worked in the Founders Club, one of the Elite area's of the stadium as a Concierge. Being the first person guests see upon arrival, my primary job was customer service. I managed an informational kiosk, provided directions and information Examined tickets or passes to verify authenticity, using criteria such as color and date issued. Verified credentials of patrons desiring entrance into press-box and permit only authorized persons to enter. Provide information, directions, and assistance with patrons' special needs, such as helping those with wheelchairs.

Dallas, Tx

Responsible for decision making and underwriting of auto loan applications for dealers across the United States ensuring the loans meet all ECOA guidelines.Analyze applicants' employment history, credit, financial status, and property to determine feasibility of granting loans.Approve loans within specified limits, and refer loan applications outside those limits to management for approval.Provided support to Branch and Sales Managers, maintained spreadsheets, prepared sales and month end reports. Worked as a Territory Manager to build and maintain relationships with my dealers. Prior to my underwriting role, I held a position as a Loan Documentation Rep (Funder) for several years.I have received top awards in several areas of performance within the company.

Business Administration

Diploma