Melissa White, Grp Email & Phone Number

North Charleston, Sc, Us

Remote

Remote

Charlotte, North Carolina, United States

Independent Contractor for Day-of coordination and management of Corporate Events. Ensure that Decor, A/V equipment, and vendor services are timely delivered to client's specifications and on budget. Provide on-site support throughout event, troubleshooting, and coordination with hotel staff and vendors to deliver 100% satisfaction from Client.

Detroit Metropolitan Area

Mentored new Program Leaders on International and Domestic educational student travel programs. Shared best practices, guided in itinerary selection and destinations, assisted in student recruitment and retention, and helped conduct informational parent meetings. Coached several new leaders and personally trained two teachers who built successful travel programs at their schools.

Charlotte Metro

- Manage all Domestic and Global Outgoing agent referrals, securing referral agreements, contract and closing documentation, while ensuring timely client communication, efficient closings & payment disbursements.- Regularly communicate referral production goals, closed referral revenue, and Relocation best practices to all leadership and stakeholders. Lead regular agent trainings and mentoring of a team to increase yearly Referral generation by 3% throughout regional footprint. - Member of Relocation team honored with the 2021 and 2022 Diamond Award and Crown of Excellence Award, receiving top honors for Outgoing Referral Production/Conversion from Leading Real Estate Companies of the World. - Honored with 2021 Outstanding Contribution Department Award for increasing Outgoing Referral Production and Conversion by over 13%.

Charlotte, North Carolina, United States

- Planned, built, and managed all event cycle Housing services using project management technology (Passkey, Aventri, Asana, CVENT, Outpost) with a focus on ensuring 100% client retention and company profitability. -Conducted call center staff training, and weekly stakeholder conference calls to provide strategic analysis reporting and guidance on pickup, pace, and attrition forecasting. Experienced with hotel contract review, room block allocations, inventory and concessions management, as well as onsite travel for housing desk management and hotel room block audits. -Identified Operations Department time management trends and provided strategic recommendations for process enhancement, increased productivity and service, while retaining customers with varied accounts.

Remote

-Remote Assignment for ConferenceDirect Global Account Associate. Created and managed Requests for Proposals using Cvent Registration Management software and secured contracts for both group event venues and offsite transportation.-Reviewed and edited venue contracts, assisting in preparation of meeting specifications, F&B consumption totals, and Audio/Visual needs. -Collected and reviewed hotel pace reports, and conducted audits of group room blocks in order to maximize client/associate profitability, and mitigate attrition losses.

Wyandotte, Michigan

-Developed original instructional lessons and activities, incorporating technology and diversifying content for learners of various abilities. -Created two new history elective courses and managed textbook/curriculum material adoptions as Social Studies Curriculum leader. -Coordinated and led a successful international travel program for students, and planned large-scale school events and activities (Prom, Graduate All-Night Party) as Class Sponsor.

Master Of Education - Med, Secondary Education - Social Studies/History

Certificate, Hospitality & Tourism Management

Certificate, Event Planning

Bachelor Of Arts (B.A.), English/History - Secondary Education

Activities and Societies: Phi Beta Kappa Honor Society