Melissa Devore Email & Phone Number

Laguna Niguel

• Accurately record financial transaction data and allocate to appropriate subsidiary accounts to ensure financial records are both current and complete• Identify, research and correct, if necessary, any anomalies found to confirm data is free of errors• Gather and organize all financial information required by the CPA for tax filing purposes

Laguna Niguel, Ca

• Accurately receive, input, and handcraft orders of beverages and food items through attention to detail and quality verbal communication, delivering high customer satisfaction while adhering to industry safety standards• Educate new employees about the recipes, equipment, expectations, tasks, and culture of the business using a variety of teaching styles, including visual, auditory, and kinetic, to suit their learning needs

Rancho Santa Margarita, Ca

• Investigated unpaid medical insurance claims submitted by physicians and resolved denials through professional telephone conversations and well-written appeals, simultaneously increasing physician’s revenue and decreasing patient out-of-pocket costs• Generated estimates for cost of minor surgeries by researching each patient’s insurance plan, and verbally communicated this information to the patient via telephone, enabling the resolution of any financial conflicts prior to the procedure’s performance• Audited patient invoices to confirm the patient’s balance was current and correct before mailing, resulting in higher patient satisfaction with our service