Melissa Devore Email & Phone Number

Laguna Niguel

• Accurately record financial transaction data and allocate to appropriate subsidiary accounts to ensure financial records are both current and complete
• Identify, research and correct, if necessary, any anomalies found to confirm data is free of errors
• Gather and organize all financial information required by the CPA for tax filing purposes

Laguna Niguel, CA

• Accurately receive, input, and handcraft orders of beverages and food items through attention to detail and quality verbal communication, delivering high customer satisfaction while adhering to industry safety standards
• Educate new employees about the recipes, equipment, expectations, tasks, and culture of the business using a variety of teaching styles, including visual, auditory, and kinetic, to suit their learning needs

Rancho Santa Margarita, CA

• Investigated unpaid medical insurance claims submitted by physicians and resolved denials through professional telephone conversations and well-written appeals, simultaneously increasing physician’s revenue and.
• Generated estimates for cost of minor surgeries by researching each patient’s insurance plan, and verbally communicated this information to the patient via telephone, enabling the resolution of any financial conflicts.
• Audited patient invoices to confirm the patient’s balance was current and correct before mailing, resulting in higher patient satisfaction with our service