Melissa Dingman Email & Phone Number

Mclean, Va, Us

Mclean, Va, Us

FVEY IC PM

Mclean, Va, Us

Hoboken, New Jersey, Us

Duties: Perfect your customers' experience, protect your people and assets, and arm you with the ability to fight financial crime and identity theft through next generation tools and services that provide immediate insight and tangible ROI. Evangelize the technology behind end to end authentication in the voice channels. I am the trusted adviser and an expert in voice biometrics, real-time authentication, real-time fraud, machine learning, and artificial intelligence.

Since 1997, clients in multiple industries have retained me to plan and lead teams & projects involving management, design, and delivery in various aspects of IT and UC&C. They include Wells Fargo, Ally Bank, Bank Of America, Access Coverage Corporation, Microsoft, Owens Corning, Lord, Sullivan & Yoder, Williams & Hughes Co., and A&H Consultant Group, Inc.Synopsis of Client Engagements ✔ For Wells Fargo led a team of 35 cross-discipline professionals in a company first Identity Asset Management initiative. This multi-million dollar venture streamlined functionality by ensuring delivery from architecture design, specifications, deployment, infrastructure support, and vendor management. I was able to bring the project in early and under budget.✔ For Lash Group led different 8-15 member teams at various stages of a broad initiative to redesign a specialty pharmacy application for establishing UML-based requirements and integrating processes.✔ For Owens Corning/Integrex solved existing problems while overseeing strategy, marketing, RUP Process integration, and resource allocation for all e-commerce efforts for internal staff and external clients.Specialties: ☛Audio Conferencing ☛Video Conferencing ☛Unified Voice ☛Mobile Collaboration ☛Cloud Collaboration ☛Web Conferences ☛Text Messaging ☛Emerging Technology ☛Technology Evangelism ☛Enterprise Architect ☛Pre Sales Engineering Manager ☛ Pre-Sales Manager ☛ UC&C Evangelist

Alpharetta, Ga, Us

As a member of the “Diamond” team at PGi, the world’s largest dedicated provider of collaboration software and services, I successfully evangelized cloud-based communication solutions exclusively with Fortune 500 clients. I was responsible for understanding and then navigating the direction my Fortune 500 clients needed to take in their UC strategy. I helped clients define the strategy and then collaborated with them to enable sound product selections and overall UC architectures that support their strategy.Achievements✔ Recognized for closing the company’s 3rd largest client with annual revenue in excess of $13M.✔ Instrumental in restoring one of the largest PGI accounts within the company, with revenues in excess of $38M/year, from net negative margins to marginal gain of 12% in less than 12 months. ✔ Using my innate ability to transpose client challenges into technical solutions that exceed requirements, I leveraged client relationship engagement to generate in excess of $20M/year.✔ Successfully streamlined efficiency of the company’s “Innovation Lab” by implementing a strategic design and automated technology. This saved PGi hundreds of thousands of dollars annually in time and work force expenses.Specialties: ☛Engagement Management ☛Account Retention ☛Account Client Restoration ☛Customer Expansion ☛UC Strategy ☛Fortune 500 clients ☛Cloud based communication ☛Enterprise Architect ☛Pre-Sales Engineer ☛Pre-Sales Engineering Manager ☛Sales Engineer ☛Sales Support Engineer ☛Manager of Sales Engineering ☛VP Technology ☛Digital Workplace Transformation Expert ☛Director of Pre-Sales Engineering ☛Digital Workplace Strategy Expert ☛Managing Principal ☛Principal Presales Engineer

Round Rock, Texas, Us

In this role, I was involved directly in the sales process, responsible for the technical win for enterprise content management products. My initial and primary contribution to the sales effort included, architecture design, strategy development, high availability and standards design, as well as product and vendor selections for enterprise-level content management (ECM) solutions. Once the preliminary ECM requirements were established, my responsibility shifted. I then created a strategic picture across the organizations from an ROI perspective, and a TCO analysis to solidify the deal. Once the deal closed, I often led the kick-off sessions handing over to the Professional Services group or EMC partner deploying the ECM effort. Accomplishments✔ Received “Rock Star Engineer” award for the single largest NLR deal for content management at EMC.✔ Influential in closing $3M-$11M deals from The Joint Chiefs of Staff, The FBI, Walmart, GM, Missile Defense Agency, The Executive Offices of the President (Obama), Kimberly Clark, PEMEX, among others.✔ Instrumental in closure of several deals ranging from $500K-$3M deals from Advance Auto, Blue Cross Blue Shield, Duke Energy, USAA, among others.Specialties: ☛ECM ☛Strategy, ☛Design ☛Planning ☛Deployments ☛MOSS ☛Financial Vertical ☛SOA ☛Cloud Computing ☛HA/DR ☛TCO Analysis ☛ Enterprise Architect ☛Pre-Sales Engineer ☛Pre-Sales Engineering Manager ☛Sales Engineer ☛Sales Support

Round Rock, Texas, Us

Here, I used my technical abilities along with my unique ability in time management and multitasking to simultaneous work with the Software Group. I led various efforts in over 20 firms, with full lifecycle management accountability at the program or enterprise level. Efforts included content management, strategy design, architecture (logical/some physical), as well as consultant, program and deployment management. Clients for some of my larger programs included: PriceWaterhouseCoopers, Raytheon, Glaxo Smith Kline (GSK), Fidelity, Carnival Cruise Lines, Walmart, Textron, TIAA-CREF, Deutsche Bank and World Bank. As a Managing Principal, I had two sub specialties. One was to go in preceding litigation and perform root cause analysis to redesign and redeploy enterprise-level content management. The other was to perform complete Program Management in companies who had yet to establish an enterprise-level content management program.Specialties☛UX ☛BPM ☛Imaging ☛Reporting ☛Architecture ☛BAU modifications ☛Records Management ☛Information Architecture ☛Database Modeling ☛ Enterprise Architect

Charlotte, Nc, Us

At a pivotal time for BoA, I was responsible for leading projects and teams in converting Business Requirements to Software Specifications, light Six-Sigma, modified RUP, UML, light Technical Design and Architecture. At that time, with many changes occurring in the bank and the industry, the bank placed a strong focus in technology solution design, application design and GUI strategies.In a Technical Management capacity my project Involvement encompassed CRM, the Fleet Bank acquisition conversion, and numerous initiatives for Direct Access Banking, Home-Equity Line of Credit, and Online Banking, among others.Specialties: ☛Six Sigma, ☛Technical Design, ☛Direct Banking, ☛Online Banking, ☛CRM, ☛VP Technology

Working for this TMS leader, I managed a software requirements and user interface team using Rational Unified Process (RUP) methodology. Accomplishments✔ Defined and perfected a format and process by which, going forward all requirements would be designed and developed.✔ Managed Joint Application Development (JAD) meetings with members of the product marketing group, requirements group, and development staff. ✔ Coordinated with Quality Assurance (QA) team to ensure adhesion to the Software Requirements Specifications (SRS).Specialties: ☛Sun Solaris ☛Java ☛Oracle

Redmond, Washington, Us

Co-founded an ISP. Company was sold to a large US-based ISP in 1997.