Melissa Evans Email & Phone Number

Murrysville, Pa

▪ Provide specialized, high level customer service to the Top 250 nationwide accounts▪ Support strategic account growth through pilot programs and limited product launches

Pittsburgh, Pa

• Foster relationships with community businesses and nonprofits to continue providing social, professional and civic development opportunities for current and potential PYP members• Manage and support the organizations's leadership team (Board of Directors, Committee Chairs,Committee members) as well as the 550+ members • Work to strengthen the organization's vision which is to enhance the vitality of the Pittsburgh region by creating a strong community of young professionals

Tampa, Fl

• Crafted sales themes, scripts, promotional materials and media elements for car dealerships monthly• Managed dealership compliance with automotive manufacturer requirements and balanced reimbursements• Acted as a liaison for Account Executives, vendors, in-house departments and clients for all marketing, advertising and billing needs• Effectively multi-tasked and prioritized as a project manager for several clients on an ongoing basis

Squirrel Hill, Pittsburgh, Pa

• Coached and empowered Sales Associates to increase productivity and exceed corporate metrics• Supported and delegated daily responsibilities of the clinic as well as special projects• Interviewed, hired and provided performance reviews for Sales Associates• Handled escalated customer service issues and repaired customer relationships• Compiled payroll reports incorporating bonus structures on a biweekly basis

Murrysville, Pa

▪ Enhanced customer’s experience with Philips by providing end-to-end service for strategic accounts based on potential growth, diverse account structures or previous Philips experiences▪ Developed customized reporting and communication procedures to meet specialized needs▪ Managed end of quarter reports for all strategic accounts including sales and visual comparisons▪ Peer mentor and member of the job shadowing development team to create learning and leadership opportunities within customer service at Philips Respironics▪ Employee advocate for improving the workplace environment

Greensburg, Pa

• Planned and executed all activities related to annual fundraising events, Golf Outing, Murder Mystery Dinner, and Cruise & BBQs, including maintaining a profitable budget• Recruited and managed volunteer relationships in accordance with the organization’s event and administrative needs• Collaborated with the marketing department to develop newsletters, service brochures, promotional materials and upkeep to website content• Cultivated donor acknowledgement program and coordinated community relations and donor appreciation events

Latrobe, Pa

• Expanded archiving project and website database• Conducted research and contacted children's media experts• Provided general office support, directed telephone calls, and greeted office guests

Greensburg, Pa

• Coordinated 'Day of Caring' by connecting large corporations' volunteers and donations to aid nonprofit organizations for a day of community-wide service• Completed filing system and updated the organizations' records

New Kensington, Pa

• Maintained campus marquee and building-wide information system• Updated and drafted articles for the employee web portal

Master Of Science - Ms, Management: Operational Excellence

Bachelor'S Degree, Communication, Minor Studies In Business Management And Operational Excellence

Activities and Societies: Lambda Pi Eta Member, Residence Life Staff Member, Planning Committee Member for Sports Friendship Day.

International Event & Wedding Professional