Melissa George Email & Phone Number

Wellington, New Zealand

Wellington, Wellington Region, New Zealand

Working in a hybrid role Account Managing a portfolio of customers across NZ, AU and Canada, Project Management of internal projects and managing the relationship with an external partner in Australia. Key responsibilities;- The retention of the client base and renewal of contracts- Manage the relationship with a key external partner- Managing and supporting internal projects within product marketing and growth in the French Canadian Market- Understanding the needs of our clients and their business to ensure they maximise the productoffering- Cross-selling of additional services and products that may fit within the clients business requirements

Wellington, New Zealand

During maternity leave for my 2nd child I started a business supporting women with their postnatal recovery from birth trauma. I up-skilled and gained qualifications in personal training and further specialised in postnatal and pregnancy care in the year prior to taking maternity leave. Time on maternity leave allowed me to establishing the business and build relationships with primary health care providers. - The business was moved online when I returned to work full time- Facilitation and event speaking Highlights- Supporting and building confidence in women at a vulnerable time of life - Speaker at the NZ Baby Show - Working with Plunket and Women's Centre to facilitate at their group events

Wellington & Wairarapa, New Zealand

Working in the SnapHire division of the company SnapHire is a recruitment applicant tracking system and an NZ owned an operated company.Managing a portfolio of 150 clients across New Zealand and Australia. Key responsibilities being;- The retention of the client base and renewal of contractsBuilding and maintaining relationships with key stakeholders across the client base- Understanding the needs of our clients and their business to ensure they maximise the product offering- Referring and upselling additional services and products that may fit within the clients business requirements- Supporting clients and team members with the launch or new products and/or functionality- Engaging with stakeholders and technical teams to create and implement project plans- Providing effective communication and relationship building skills to develop lasting partnerships, leading to customer retention

Auckland, New Zealand

Aotal APAC Ltd (Formally SnapHire) is an award-winning web-based talent management system designed specifically for the corporate environment that lets you find, hire and retain the best people for your organisation, and take control of your own recruitment. Implementation of SnapHire to new clients• Consulting with existing clients on process improvement opportunities• Delivery of SnapHire training

Auckland, New Zealand

Consult was established just prior to the recession by people with extensive networks in the market. Consult Recruitment is the Auckland market leader for Accounting and Finance recruitment.

Auckland Central

My Role at Velocity was as a hybrid recruitment consultant for Velocity Max. Velocity Max was an exciting new addition to the Velocity brand, which focuses purely on Contact Centre and door to door recruitment.

Albany Bay Corp

The Salvation Army HomeCare is a business branch of the wider Salvation Army that provides quality care and support for those people who require help to stay in their own homes, regardless of ethnicity, religion, sexual orientation, gender or age.HomeCare's Mission is: TOGETHER; preserving independence, dignity and quality of life for people living at home requiring support.I joined Salvation Army HomeCare during their restructuring process in 2012. My role at Salvation Army focused on service coordination, needs assessment, staffing management, development and retention of working relationships with key stakeholders, and social work requirements. I managed a team of over 80 staff members based in the West Auckland region, that worked out in the community with our clients.

Manakau And North Shore

My role at IHC involved sourcing and placing Service Users into working and voluntary roles within the community. I organised training and job skills coaching to prepare candidates to enter the work force or engage in voluntary life skills training. In addition to my role as Supported Employment Coordinator I took on a role as Team Leader within the residential services and managed a small team of Community Support Workers who worked with Service Users within their home living environment.

Penrose, Auckland

I entered NZ Care as a team leader. I began working in a residential home that had been without a manager for several months. My mission here was to create a stable consistent environment for the clients living in the home. The role was challenging and a great learning curve. In March I was asked to run a new residential home for five emergency clients that had to be temporary relocated from Christchurch following the Earthquake disaster. During my time as Team leader I have gained ample experience and skills, such as; * Management experience and performance management * Professional development * Interviewing skills * Team building

Newbridge, Ireland

I was employed with Kare as a Social Care Worker. I worked in an array of residential and respite homes with both adults and children. I was employed on a part time/on call basis and worked around my University schedule. At Kare I supported my clients to live full and meaningful lives. We used a person centred approach to support our clients to set aspirations and goals for their future, we then devised a pathway in which we would support people to achieve their goals through various measures suitable to the individual. I often worked one to one with clients in a supportive listening role. I made this a safe place where they would talk about their day/week and I would support them to understand their feelings and actions that may have been taken. I worked with a lot of individuals with mental health issues and supported them in times of need and crisis.I also supported the running of respite camps during the holiday period for our adolescent Service Users. During these breaks, we would learn and develop life skills, engage in, indoor and outdoor activities and overall have fun.

Dublin, Ireland

Carphone Warehouse is a global telecommunications company specialising in offering simple and impartial advise on all things to do with mobile communications.During my time at Carphone I excelled in hitting personal and store KPI targets, consumer and employee satisfaction, team support, up skilling and training.I gained excellent customer services experience both face to face and telephone based. Possessed excellent product and service knowledge with continuous promotion of the brand. Experience of working towards sales targets, up selling and cross selling at given opportunities.

Prince 2, Foundations, Practitioner And Agile, Project Management, Prince 2, Foundations, Practitioner And Agile

B.A In Applied Social Studies In Social Care, Social Studies, B.A

Activities and Societies: Engaged in study groups and group presentations Over the course of the degree the following papers were taken.

National Certificate In Community Support Services, Family And Community Services

Activities and Societies: Extramural study

Certified Pregnancy And Postnatal Specialist, Physical Fitness Technician

Diploma Of Exercise Science, Personal Training