Melissa Glidden Email & Phone Number

West Chester, Pa

Provided human resources services for West Chester, PA site associates (125). Activities included coaching sessions, delivering separation agreements, conducting exit interviews, and HRIS severance and COBRA updates for terminated associates and providing relocation guidance and counseling on both the selling and purchasing of homes. Recruited for North Jersey site and trained remaining associates.

West Chester, Pa

Provided training and tuition reimbursement services for North American and Latin American associates (500). Drafted global and regional communications for the Learning and Development (L&D) team.

Provided training and tuition reimbursement services for North American associates (400).

West Chester, Pa

Conducted new hire orientation. Updated HRIS records and personnel files. Motivated and fostered associate engagement through corporate and site activities including Mars Volunteer Program, Take Your Child to Work Day, Delaware Children’s Charity, Barbeques, and Holiday Parties.

West Chester, Pa

CONTRACT ASSIGNMENT AT MARS INFORMATION SERVICES - Recruitment Coordinator - Scheduled interviews, updated in house applicant tracking system, and modified training programs.

Directed operations of a 139-bed long-term care facility including recruitment, employee relations, budgets, salary and performance appraisals, Worker’s Comp and Unemployment Compensation process. Managed 9 Department Heads, responsible for 125 employees and 139 residents.

Havertown, Pa

Recruited and maintained a fully trained medical, technical, and physician staff of 35.

West Chester, Pa

Directed operations of 180-bed long-term care facility including recruitment, employee relations, salary and performance appraisals. Managed 6 Department Heads.

Glenside, Pa

Assisted in the recruitment and selection of personnel. Conducted orientation and training for new hires. Responsible to maintain facility census mix by marketing to area hospitals. Coordinated and supervised all aspects of the inquiry, marketing, admissions and discharge processes.

Eagleville Hospital

Assisted in the monitoring and evaluation of Hospital services and patient care. Coordinated documentation and follow-up of QI/UR Action plans and assisted in the resolution of identified problems. Prepared quarterly QI report. Participated in QI/UR and other appropriate committees and task forces. Managed Patient Care Monitoring functions and prepared semi-annual report. Updated Policy and Procedure Manuals and coordinated annual review of all manuals. Involved directly in preparations for inspections with JCAHO, regulatory agencies and insurance companies.