- Transformed PCC from an established company with limited training programs to a learning environment with structured orientation and onboarding plans, peer led job task/operational training, a leadership development program, career development programs, DEI infusion and training programs, and an introduction to eLearning and a new Learning Management System. Programs implemented in year one alone resulted in significant shift in employee survey results.- Strategized with Operations, HR, Merchandising and Store Leadership teams to conduct a strategic needs analysis and prioritize training programs resulting in an organized three-year plan that provided training based on business needs.- Directed large-scale project management of learning programs, classroom training and systems implementations using exemplary organizational skills to exceed timelines and customer expectations.- Managed high-functioning team through new store openings, classroom facilitations, LMS systemimplementation and learning projects.

- Led performance improvement and training initiatives for a merchandising department with 175+ team members- Steered the strategy and design of merchandising department training programs, conducting needs assessments for all roles to boost productivity by decreasing the learning curve on inventory and stocking methods for new staff- Transformed merchandising area by creating onboarding, implementing internship training, and documenting processes- Delivered large-scale departmental project management and implementations including onboarding programs, change management initiatives, corporate communications, and training plans using agile and lean Six Sigma principles- Aligned training programs with business needs in close collaboration with cross-divisional partners and merchandising- Authored and introduced training plans for the SAP program, 20-25 distinct internships, and key employee groups- Partnered with all levels of merchandising management and cross-divisional partners ensuring training programs success

- Synergized global operational initiatives across 6 regions in close collaboration with in-market training managers, impacting 300K worldwide locations- Master-planned future organizational development processes to build and support a healthier, more engaging workplace- Consulted with key stakeholders, international training managers, and vendors to augment training materials- Introduced and designed corporate eLearning programs to promote a culture of learning and engagement- Sustained a high-impact organization by tracking industry trends, research, and best practices

Staffing exempt and non exempt positions for centers in major market cities across the U.S. Included posting, sourcing, cold calling, interviewing, and coordination of background checks

Society for Intercultural Education, Training And Research. Volunteer Administration/Registration.Training and tools for global and local intercultural diversity. Volunteer Editor Proof and Edit Diversophy games including Denmark, Japan, etc.

- Readied the company for growth by leading mission-critical HR functions to include talent acquisition and management, culture and engagement, coaching, performance management, and organizational design and effectiveness- Partnered directly with 15 individual bank presidents across DFW and Austin markets, serving as a strategic advisor on hiring processes and delivering confidential support and consultation on employee relations issues- Shepherded business leaders and staff through ambiguous times during strategic realignments and periods of steep growth

Acted as HR Generalist to Pizza Hut Field HR team, which consisted of 4 HR Directors, 13 HR Generalist and 4 Coordinators. Coordinated information from various HR support departments including: law, benefits, compensation, payroll, people development and operations.