Melissa Cunningham Email & Phone Number

Tampa, Fl, Us

Manhasset, New York, United States

In my role, I utilized R Studio Programming, Minitab, and Microsoft Excel to streamline data trends across multiple hospitals within the network. My primary focus was analyzing patient length-of-stay data to identify trends and uncover key drivers contributing to prolonged hospital stays. I developed actionable insights aimed at reducing excess patient days, optimizing processes, and improving overall operational efficiency. My efforts helped to address delays and enhance patient care outcomes by identifying and eliminating unnecessary inefficiencies.

Tampa, Florida, United States

In my role, I analyzed data from multiple sources to support cost-saving initiatives, that contributed to a reported $2 million in global savings as part of a larger $20 million effort over four years. My work focused on data cleansing and simplification, leveraging tools such as Excel, PowerPoint, RMS, and Workday. I compiled and organized complex data sets, and created biweekly presentations to showcase global statistics derived from these data sets. I also automated processes, such as creating a currency calculator with a less than 1% error rate and streamlining 70+ status checks for program participants, which saved the team hours of manual work weekly. Additionally, I contributed to knowledge sharing by developing training materials and presentations to explain complex Excel functions and data analysis methods. I collaborated closely with cross-functional teams and initiated a new project to automate reporting and enhance data visualization using Tableau, partnering with the People Analytics Insights team.

Williamsburg, Virginia, United States

-Member of the Indoor and Outdoor Track and Field Program-Participate in 20+ hours of practice per week and attend weekly 10+ hour meets-3x School Record Holder-Voted in as Virginia Lottery Student-Athlete of the Week-Named to the CAA Commissioner’s Academic Honor Roll for the 2022-2023 & 2023-2024

Bethlehem, Pennsylvania, United States

-Member of the Track and Field Team-Participated in 20+ hours of practice per week and attended weekly 10+ hour meets-Worked with a team of student-athletes while developing skills in time management, leadership, teamwork, communication, and accountability-3x Patriot League Champion Medalist-MVP Freshman Award-4x School Record Holder-Earned 2021-2022 Patriot League Academic Honor Roll

Sarasota, Florida, United States

During my internship, I was consistently ranked as a top-five performer in sales, driving significant revenue growth and enhancing customer satisfaction. I test and facilitated the transition from Odyssey software to Dayforce, assisting in the system integration process and ensuring a smooth implementation. I shadowed senior management positions to gain comprehensive insights into sales, marketing, business analytics, finance, operations, and customer service. I excelled in selling protection plans and service options, consistently meeting or exceeding sales quotas. My focus on customer support allowed me to handle inquiries, resolve complaints, and improve overall customer experiences. I actively participated in professional development activities, including training programs and workshops, to continuously enhance my knowledge and skills in the company's business operations. I also managed payment transactions, handled billing inquiries, and efficiently resolved customer issues to ensure their satisfaction. My internship program was recognized as one of the top 100 programs by Yello and WayUp.

New York, New York, United States

As an assistant, I produced 50+ comprehensive reports that ensured accuracy and detailed accounts. Additionally, I maintained 50+ company records, ensuring organization and accessibility. My role also involved providing crucial support to investigators, assisting in over 50 requests and inquiries by conducting thorough research and gathering information. Furthermore, I demonstrated my expertise in managing and caring for various company equipment, including GPS tracking devices, Cannon cameras, and GoPros, while actively participating in surveillance and undercover operations. My investigative skills extended to collecting non-numerical data for meetings with clients and investigators, contributing to well-informed decision-making. Through reviewing qualitative data and engaging in client meetings, I gained valuable insights in the field.

Hicksville, New York, United States

I successfully managed sales activities and inventory to meet customer demands effectively. By driving over 500 annual loyalty program sign-ups, I significantly contributed to customer retention and facilitated personalized marketing initiatives. My dedication to providing personalized assistance to customers and anticipating their needs resulted in consistently high levels of customer satisfaction. Additionally, I played a key role in organizing company seasonal floor sets and ensuring displays on a monthly basis, enhancing the overall shopping experience for customers.

Bachelor Of Science - Bs, Minor In Psychology

Bachelor Of Business Administration - Bba, Business Analytics & Data Science And Concentration In Consulting, Senior

Activities and Societies: Indoor and Outdoor Track and Field Collegiate Athlete, Women in Business Club, Howard J. Busbee Finance Academy.

Freshman

Activities and Societies: Indoor and Outdoor Track and Field Collegiate Athlete, College of Business, Track and Field Foundations.

High School Diploma, 4.0

Activities and Societies: Varsity Cross Country, Varsity Indoor and Outdoor Track and Field, National Honor Society, Friar Faithful Club.