Melissa Hendrick Email & Phone Number

Honolulu, HI, US

Honolulu, Hawaii, United States

TX/HI/Spain

I established this practice because of my love for coaching and my earnest desire to improve my clients’ businesses—and by extension, their lives. I provide individual coaching and seminars for between 10-100 people.Within a single year of starting the organization, I had built up a client list of 100+ people through my skills in networking, needs.

Honolulu, Hawaii, United States

IT Infrastructure Modernization and Migration Program:Managed Initiation and Project Planning phases. Executed planning, scheduling, tracking/monitoring, resource allocation, issue/risk management. Design, develop and maintain a detailed work breakdown of project milestones, PLC Documentation, deliverables, and tasks to be accomplished for the initiative.

Honolulu, Hawaii

Apr 2019 – Dec 2019. - BKFS Mortgage Servicing Platform, Apps and MPLS Project Managed Data cut off and copy to transfer 67,447 mortgage loans data from a legacy licensed environment to a BKFS remote data center. Implemented 11 BKFS Product and portals both internal and customer facing. Upgraded multiple MPLS Communication networks. Produced 11 Core System.

Honolulu, HI

In this role I manage new-hire onboarding and training, benefits administration, and financial systems. I also lead the HR team of five as the highest point of escalation for billing issues. I drive utmost accuracy in billing, adjustments, reconciliations, invoices, and Ascentis HRIS System administration through root cause analysis and close attention to.

Austin, TX

I built relationships with key clients such as the New York Department of Education, the U.S. Department of Commerce, and the California DMV while managing the delivery of customized telecommunications solutions. A major aspect of my job was updating the client on the status of their order. I prepared quotes, processed orders, tracked and invoiced.

Eivissa (Ibiza), Spain

I jumped at the chance to join Miamar Productions as a Project Manager. I had already benefited from their exceptional training, and because of my positive experience, I had a unique perspective on the value of such coaching. I led small and large training sessions of between 10-50+ people and received positive feedback from numerous trainees. --Captured.

Austin, Texas

I was promoted from Technical Team Lead to QA to Implementation Engineer in less than three years due to my enthusiasm for the commercial credit service and my 360-degree understanding of the service functions.I wore the hats of Project Manager, Consultant, and Train-the-Trainer point person for over 200K clients while managing end-to-end delivery and.

Austin, Texas

--Led 24/7 six-person Network Operations Center Team in providing exceptional customer service. --Realized 100% employee retention through motivational team leadership.--Built, deploy, & support RockBox servers with Linux based Security Software, internally/externally--Perform network troubleshooting to isolate, diagnose, and solve network issues both.

Various Locations

--Honorably Discharged--Mechanic (MOS 3521), Performed billets as IT liaison, Training Coordinator, Substance Abuse Program Officer, and Logistics Manager.

Bachelor'S Degree, Coaching & Training

Associate Of Applied Sciences Degree, Information Technology - Computer Networking

Activities and Societies: Deans List

Education record

Education record