Melissa Huynh Email & Phone Number

Mississauga, ON, CA

Mississauga, Ontario

Vietnam

• Established and maintained strong relationships with over 300 high net worth clients: managed their portfolios, conducted frequent follow ups to review their current needs and scheduled appointments
• Actively enlarged customer base through cold calling, referrals, attending networking events
• Provided tailored solutions to clients depending on their personal circumstances
• Sold variety of banking products (life insurance, mortgage, credit cards, liabilities, investments) to new and existing clients
• Supported Premier Team members during their absence by providing excellent service to their clients
• Contributed to achieving branch sales target by referring non-qualified business to other sales teams

• Greeted clients, made them welcome and assisted with every day banking needs
• Processed cash and non-cash transactions: deposits, withdrawals, term deposits and internal transfers
• Answered clients’ questions related to their accounts balance and various banking products and services
• Received client feedback and coordinated with team members to resolve issues; escalated more complex complaints to relevant departments
• Identified business opportunities and cross-sold banking products by referring clients to sales team
• Balanced daily cash transactions with a zero error rate

- Assisting English- Liaising students' parents and the schoolAssisting English-native speaking teachers in teaching English to Vietnamese studentsnative speaking teachers in teaching English to Vietnamese students students' parents and the school

Master’S Degree, International Management

Principal subjects / occupational skills covered: - Consumer Behaviour and Marketing Communications - Service Management and Marketing.

Bachelor, International Economics

Activities and Societies: Green Summer Campaign 2004: collect and repair old bikes and donate to poor students in rural areasPrincipal.

Education record