Raymond G Brown Email & Phone Number

Brampton, Ontario, Canada

• RBC Insurance Conference attendee winner 2015, 2016, 2019, 2020• Coach team members to establish Trusted Advisor relationships and ensuring all employees hold themselves to the highest standards of ethics, integrity, and delivery of a differentiated client experience• Reinforce a client first culture, actively coaching each team member in delivering a superior client experience. This includes infield coaching and modeling key behaviors of top performers• Drive market sales plan results, adjusting team sales and client activities to achieve/exceed overall team plan• Minimize wastage against sales channel and organizational sales goals. The target wastage rate is 30% or less. Ensure effective use of technology and planning tools with all clients, ensuring relationship strategies are in place and documented• Manage full-time employees and controllable expenses to plan

Mississauga

• 2011 RBC Cruise winner for achieving top sales in my channel. As a Licensed Insurance Advisor I am responsible for contributing to the team sales plan and revenue objectives by providing client advice, service and insurance solutions to meet their needs. LIAs take a client focused approach to effectively navigating the need assessment discussion, acknowledging and understanding the request to ensure client decision confidence when providing an insurance or servicing solution. I am accountable to identify cross sell and identifying and recommending life and living benefit solutions to my home and auto clients. Collaborating with sales partners with the goal of deepening the client relationship. I am also accountable to ensure due diligence of procedures, process, regulatory compliance and assessment of risk within set authority limit.

Criminal Justice And Corrections

Business Administration And Management, General