Melissa Diaz Email & Phone Number

Portland, Or, Us

Portland, Oregon, United States

Portland, Oregon, United States

• Directed the flow of the lobby, welcomed families and responded to parent and student needs in a thoughtful and comprehensive manner.• Enrolled and placed new students in music lessons, and re-enrolled continuing students daily. • Maintained up-to-date records in the student and parent database on and master room schedule.• Collected and recorded payments for private and group music lessons, camps and instrument rentals.• Answered the phone, directed calls, took messages and returned calls.• Promoted a positive workplace at all times and communicated effectively with all teachers and members of staff.• Stayed up-to-date on class and camp offerings, community events and other activities to facilitate registration and participation by students and parents. •Created fliers and signage for relevant dates and events.

Kyoto, Japan

• Cross-functionally collaborated with teachers across 11 different schools to develop engaging lesson plans for students that offered a variety of diverse learning styles • Strategically planned lessons for students aged 6-15 years old to enhance students' English skills including speaking, writing, and listening • Prepared students for high school entrance exams by teaching communication skills and practicing English, resulting in a 90% acceptance rate to the school of their choice• Evaluated student's competency with the curriculum taught to ensure effective teaching methods are applied and tailored to individual needs; providing lesson plans that are followed in accordance with state regulations and school policy

Westwood, California, United States

• Facilitated 100+ interviews with patients regarding care; Gathered data, and provided recommendations to make processes efficient and enhance patient care • Managed records and confidential documents using discretion and independent judgment when handling sensitive information regarding patient records• Provided administrative support to leadership including handling emails, maintaining calendars, and ensuring appropriate record retention • Cultivated a positive environment to support the team's targeted goals and assisted in different areas to provide optimal support to manage multiple priorities

Chula Vista, California, United States

• Managed administrative functions, including typing, filing, answering phone calls, preparing reports, and maintaining records• Managed projects, ensured deadlines were met, and adhered to company policies • Gathered, compiled, and prepared analytical data onto a spreadsheet to organize electronic records to ensure compliance with company standards• Influenced exceptional customers service and handled complex customer concerns to provide a prompt resolution

Bachelor’S Degree, Anthropology

Sociology And Anthropology

Study abroad program

Associate’S Degree, Anthropology